News - Delivery

Home / Company / News

All news

30 November 2017

Operation mode of some warehouses in Lviv city was changed

Dear clients!

In order to create of comfortable conditions of cooperation in western region of Ukraine operation mode of some warehouses was changed. So, from December 01 representative office No. 4 in Lviv city will be opened:

address: 42-Б Chyhyrynska street

tel.: (067) 644-04-28

working hours: Mon-Fri 09:00 Am – 07:00 Pm, Sat 09:00 Am – 05:00 Pm

At the same time, please, kindly be informed that warehouse No. 3 in Lviv city which is situated at the address Malekhiv village, 20 A Doroshenko street – is completely transferring to rendering services of addressed pickup and delivery. Please, pay attention that sending and receiving of parcels will not be performed on this warehouse any more. You can order addressed pickup and delivery services on this warehouse by telephone number 0 800 509 509 (menu item 3).

Please, pay your attention that we are going to start service “Cash on delivery” at new warehouse Lviv-4 on December 06.

We are always glad to see you in our representative offices!

Order a call

Your name

Your city

The number we will call

Question subject

Message

Frequently Asked Questions

What is the price of cargo insurance?

The cost of insurance of cargo transported across the territory of Ukraine is 0.45% of the cost of the cargo for insurance contracts with an insured amount of up to UAH 150,000.00; 0.65% of the cost of cargo for insurance contracts with an insured amount over UAH 150,000.00; 1.05% of the value of the cargo for insurance contracts covering war risks.

Нow can you get discount?

You can find types of discounts and conditions of its getting at the site following the link

Нow to change city of cargo arrival?

1) The sender can change the city of arrival of the cargo in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) The sender or recipient can change the city of arrival of the cargo by drawing up a letter of application for readdressing. Sample application sheet .
If an individual wishes to change the city of arrival, a copy of 1-2 pages of the passport must be attached to the letter. If a legal entity wishes to change the city of arrival, the letter must be written on a letterhead and certified with the seal of the enterprise.

Нow to change receiver of cargo?

The sender can change the recipient: 1) in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) in personal account
3) through a written application. To change the recipient in the receipt, the sender must send a forwarding letter (color photocopy of the letter) by e-mail to the arrival warehouse or e-mail office@delivery-auto.com.ua. Ate a forwarding letter is written by a physical. person, you must attach 1-2 pages of the sender's passport. Sample letter
Please note that up to 4 recipients can be specified in the receipt when sending the goods.

Нow to get to know about cargo arrival?

You can find out the status of dispatched cargo at our site in this regard it is necessary to use form “Global search of receipt or information” or at Personal Area.

Нow to receive the remuneration?

You need to address to the employee of the warehouse of receiving to draw up the Act of acceptance of the cargo (baggage) by quantity and quality and present the documents for confirmation of the value of the cargo. The investigation will be conducted during 14 calendar days from the date of complete package of documents presentation. The notification about investigation findings will be send to your telephone and in Personal Area.
If the cargo was insured, you will need to fill an application to the insurance company. The template of the application you can find on our web-site by the reference

How should the cargo be packaged?

The package should guarantee cargo safety condition during transportation and meet Rules of packing the cargo which you can find on our web-site.

Ask a question

Company

Customers

Cost

Documents

Communication and support

Hot line

Order a pick up/delivery

Group news

Operation mode of some warehouses in Lviv city was changed

Frequently Asked Questions

What is the price of cargo insurance?

Нow can you get discount?

Нow to change city of cargo arrival?

Нow to change receiver of cargo?

Нow to get to know about cargo arrival?

Нow to receive the remuneration?

How should the cargo be packaged?

Operation mode of some warehouses in Lviv city was changed

Frequently Asked Questions

What is the price of cargo insurance?

Нow can you get discount?

Нow to change city of cargo arrival?

Нow to change receiver of cargo?

Нow to get to know about cargo arrival?

Нow to receive the remuneration?

How should the cargo be packaged?

Hotline schedule

Get acquainted with the tariff grid in Ukraine

News subscription

Your application has been successfully submitted!

Your application has been successfully submitted!

Your application has not been submitted

Message has been sent

Пiсляплата

У місті відправлення

У місті відправлення

У місті отримання

У місті отримання

Your application has been
successfully submitted!

Your application has been
successfully submitted!