Rules of sendings packaging

Memo for the packing of goods

Delivery strives to ensure that your goods are delivered on time and in full.

Sometimes your shipments cover thousands of kilometers before they end up in the hands of the recipient. Therefore, it is extremely important to take care of the proper packaging of goods using appropriate materials that will ensure their integrity throughout transportation.

The sender is always responsible for the proper packaging of the goods. Each type of cargo requires protection of different levels and the use of different packaging materials, and therefore this monument is informational and recommendatory in nature and does not provide an exclusive list of possible packaging for each type of cargo.

Delivery staff will always give you personal advice on the proper packaging of your cargo.

Check the availability of a specific type of additional packaging at the company's offices.

View rates

Requirements for packaging of certain categories of cargo

Auto parts

Сargo

• Car filter:
Corrugated box + Draught strip
• Car chemistry:
Corrugated cardboard box with partitions
• Car muffler:
Bubble film + The ends are in corrugated cardboard
• Disks for trucks:
Bubble film + Corrugated board + Draught strip
• Discs for a/c machinery:
Bubble film + Corrugated board + Draught strip
• Another cargo:
Corrugated box + stretch film

Pallets

1. Palletizing with the use of tie tape
2. Pallet collar
3. Metal container

Liquids

Сargo

Corrugated box + stretch film + contents are transferred by the draught strip

Pallets

1. Inner packing + Palletizing with the use of tie tape
2. Pallet collar
3. Metal container

Frame mattresses

Сargo

Layer of corrugated board + stretch film + scotch tape

Pallets

cannot be transported

Household appliances (without package)

Сargo

Layer of bubble film + 2 layers of corrugated board + stretch film

Pallets

1. Inner packing + Palletizing with the use of tie tape
2. Pallet collar
3. Metal container

Motorcycle, Scooter

Сargo

1. 1 layer of air-bubble film + 1 layer of corrugated cardboard + stretch + wooden laths
2. Special container

Pallets

Inner packing + Pallet collar

Vehicle battery

Сargo

1. Protected (closed with a plastic or rubber cover) battery terminals
2. Body integrity (no external damage)
3. Individual packaging in a cardboard box

Pallets

1. Palletizing with the use of tie tape
2. Pallet collar
3. Metal container

Accumulator batteries for electric cars

Сargo

1. Protected (closed with a plastic or rubber cover) battery terminals, the integrity of the case (without external damage), individual packaging in a cardboard box or 3-layer corrugated cardboard
2. When transporting, assemble on pallets in no more than 2 rows
3. Rows of batteries should be moved an additional 1 m apart with a layer of cardboard
4. It is forbidden to pack in black stretch film
5. Be sure not to put the marking on top

Plastic buckets with the contents

Сargo

Lid is covered with scotch tape + 1 layer of bubble film + corrugated box + stretch film

Pallets

1. Tape-covered lid + 1 layer of air-bubble film + palletizing
2. Pallet collar
3. Metal container

Interior doors / with the mirror

Сargo

1. In the presence of factory combined packing (polyethylene and corrugated cardboard on end faces) to transfer each door: 1 layer of corrugated cardboard + a sandwich panel + a coupler tape
2. In the absence of the sender's packaging: each door is packed in 2 layers of corrugated cardboard completely + the ends and corners must be additionally protected with corrugated cardboard + sandwich panel + tie tape
3. Without the use of sandwich panels: 2 layers of air-bubble film + 2 layers of corrugated cardboard + ends and corners must be protected with corrugated cardboard + stretch + tape

Pallets

1. In the presence of factory packing (polyethylene and corrugated cardboard on end faces) to transfer each door: 1 layer of corrugated cardboard + a sandwich panel + a coupler tape
2. In the absence of the sender's packaging: each door is packed in 1 layer of corrugated cardboard completely + ends and corners must be additionally protected with corrugated cardboard + sandwich panel + tie tape

Ceramic title

Сargo

Corrugated cardboard box dense + stretch (no voids inside the boxes). Sending in the RUB position.

Pallets

1. Palletizing (the ends must be additionally protected with corrugated cardboard).
2. Inner packing + Pallet collar.
3. Inner packing + Metal container.
Sending only RUB.

Laminate

Сargo

Layer of bubble film + 1 layer of corrugated film + stretch film + scotch tape

Pallets

Pallet + 1 layer of bubble film + 1 layer of corrugated board on perimeter + stretch film + scotch tape + restraining strap

Products made from wood, plastic

Сargo

Inner package (bubble film, foam-propylene) + 2 layers of corrugated board + stretch film + scotch tape

Pallets

1. Inner packing + Palletizing
2. Pallet collar
3. Metal container

Polycarbonate, linoleum, rolls

Сargo

They are accepted only folded or rolled. Cardboard + air-bubble film, and mandatory packing of the ends of the corrugation + tape

Pallets

cannot be transported

Windows, doors, mirrors

Сargo

2 layers of air-bubble film + 2 layers of corrugated cardboard + lattice. Transported in the RUBA position.

Pallets

1. 2 layers of air-bubble film + 2 layers of corrugated cardboard + lattice. Transported in the RUBA position.
2. 2 layers of air-bubble film + 2 layers of corrugated cardboard + palletizing. Transported in the RUBA position.

Solar panels

Сargo or Pallets

1. Each panel with overlays on the corners of solid 3-5-layer corrugated cardboard
2. Each panel is individually packed in 2 layers of flexible, 2-layer corrugated cardboard
3. Several panels or one individual panel are packed for transportation either in a sandwich panel with a tightening tape (horizontal transportation) or in a crate with protection of the side parts of the panels (lateral\vertical transportation)

Extended version of packaging requirements

Cargo category

Type of cargo

Type of transportation

Find...

< {{item.label}} >

What is the price of cargo insurance?

When evaluating cargo:
up to 1,999, 99 UAH — 15 UAH;
from UAH 2,000 to UAH 4,999, UAH 99 — 0.75%;
from UAH 5,000 to UAH 149,999, UAH 99 — 0.45%;
from UAH 150,000 and above — 0.65%;
1.05% of the declared value - taking into account military risks throughout the territory of the Country;
1.05% of the declared value - mandatory when sending cargo to/from the Company's representative offices in the cities of Sloviansk, Kramatorsk, Druzhkivka, Donetsk region, Izyum and Balakleya of the Kharkiv region, Sumy region, as well as representative offices in cities whose activities will be resumed and where the distance to the line of active hostilities will be less than 50 km. (regardless of the presence of a signed general insurance contract with the client).

Нow to change city of cargo arrival?

1) The sender can change the city of arrival of the cargo in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) The sender or recipient can change the city of arrival of the cargo by drawing up a letter of application for readdressing. Sample application sheet .
If an individual wishes to change the city of arrival, a copy of 1-2 pages of the passport must be attached to the letter. If a legal entity wishes to change the city of arrival, the letter must be written on a letterhead and certified with the seal of the enterprise.

Нow to change receiver of cargo?

The sender can change the recipient: 1) in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) in personal account
3) through a written application. To change the recipient in the receipt, the sender must send a forwarding letter (color photocopy of the letter) by e-mail to the arrival warehouse or e-mail office@delivery-auto.com.ua. Ate a forwarding letter is written by a physical. person, you must attach 1-2 pages of the sender's passport. Sample letter
Please note that up to 4 recipients can be specified in the receipt when sending the goods.

Нow to get to know about cargo arrival?

1. You can find out the status of dispatched cargo at our site in this regard it is necessary to use form “Global search of receipt or information” or at Personal Area.
2. Wait for an SMS message about the delivery of your cargo to the destination at the phone number indicated on the receipt.

Нow to receive the remuneration?

You need to address to the employee of the warehouse of receiving to draw up the Act of acceptance of the cargo (baggage) by quantity and quality and present the documents for confirmation of the value of the cargo. The investigation will be conducted during 14 calendar days from the date of complete package of documents presentation. The notification about investigation findings will be send to your telephone and in Personal Area.
If the cargo was insured, you will need to fill an application to the insurance company. The template of the application you can find on our web-site by the reference

Company

Customers

Cost

Documents

Communication and support

Hot line

Order a pick up/delivery

Packing memo

Memo for the packing of goods