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News archive

2022

May

18 May Restoration of Delivery offices (updated)
18 May Evaluate the quality of the representation in the mobile application - get points on the bonus account for the loyalty program from Delivery
18 May Resumption of the representative office in Khotyn
18 May Prepare your car for the season together with Delivery
18 May Huge opportunities! New industry tariff "Agroprice"
18 May Responsible Storage Service
18 May New business opportunities. Industry tariff "Home appliances".
16 May New working Delivery branches across Ukraine
13 May In the context of a nationwide fuel crisis, cargo delivery times may be extended.
9 May Opening on May 9 of a new representative office "Delivery" in Lviv, st. Gorodotskaya, 359!
9 May Opening hours of Delivery offices in Odesa on May 9
9 May Opening hours of Delivery offices in Zaporizhia on May 9
9 May Delivery schedule during the May holidays
6 May Resumed work of additional "Delivery" offices
2 May Opening hours of Delivery offices in Odesa on May 2

April

30 April New work schedule of Delivery offices
27 April Restoring business, we rebuild Ukraine with you!
25 April Delivery has resumed the work of 10 more representative offices in Ukraine!
21 April Together we are strong!
21 April Delivery schedule during the on Easter holidays

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Frequently Asked Questions

What is the price of cargo insurance?

The price of the transported cargo insurance on the territory of Ukraine is 0.6% with assessed valuation up to 5,000 UAH, 0.4% with assessed valuation from 5,001 UAH, to Luhansk region is 0.7%.

Нow can you get discount?

You can find types of discounts and conditions of its getting at the site following the link

Нow to change city of cargo arrival?

1) The sender can change the city of arrival of the cargo in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) The sender or recipient can change the city of arrival of the cargo by drawing up a letter of application for readdressing. Sample application sheet .
If an individual wishes to change the city of arrival, a copy of 1-2 pages of the passport must be attached to the letter. If a legal entity wishes to change the city of arrival, the letter must be written on a letterhead and certified with the seal of the enterprise.

Нow to change receiver of cargo?

The sender can change the recipient: 1) in the mobile application https://www.youtube.com/channel/UC2ZxuQoIjvHGl2yR4FeS8qQ; 2) in personal account
3) through a written application. To change the recipient in the receipt, the sender must send a forwarding letter (color photocopy of the letter) by e-mail to the arrival warehouse or e-mail office@delivery-auto.com.ua. Ate a forwarding letter is written by a physical. person, you must attach 1-2 pages of the sender's passport. Sample letter
Please note that up to 4 recipients can be specified in the receipt when sending the goods.

Нow to get to know about cargo arrival?

You can find out the status of dispatched cargo at our site in this regard it is necessary to use form “Global search of receipt or information” or at Personal Area.

Нow to receive the remuneration?

You need to address to the employee of the warehouse of receiving to draw up the Act of acceptance of the cargo (baggage) by quantity and quality and present the documents for confirmation of the value of the cargo. The investigation will be conducted during 14 calendar days from the date of complete package of documents presentation. The notification about investigation findings will be send to your telephone and in Personal Area.
If the cargo was insured, you will need to fill an application to the insurance company. The template of the application you can find on our web-site by the reference

How should the cargo be packaged?

The package should guarantee cargo safety condition during transportation and meet Rules of packing the cargo which you can find on our web-site.

Do you have express delivery?

The service of express delivery is rendered only within the boundaries of Kyiv city for delivery of the cargo up to 2 kg and documents. You can find more information about this serves here

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News archive

2022

May

April

Frequently Asked Questions

What is the price of cargo insurance?

Нow can you get discount?

Нow to change city of cargo arrival?

Нow to change receiver of cargo?

Нow to get to know about cargo arrival?

Нow to receive the remuneration?

How should the cargo be packaged?

Do you have express delivery?

News archive

2022

May

April

Frequently Asked Questions

What is the price of cargo insurance?

Нow can you get discount?

Нow to change city of cargo arrival?

Нow to change receiver of cargo?

Нow to get to know about cargo arrival?

Нow to receive the remuneration?

How should the cargo be packaged?

Do you have express delivery?

Hotline schedule

Get acquainted with the tariff grid in Ukraine

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