The management company Delivery Group summed up the results of the third quarter of 2017 and found an effective growth in key development indicators. Thus, the amount of cargo transported by Delivery within Ukraine in July-September increased by 14%, compared to the second quarter of this year.
The company outperformed analysts' forecasts and increased the volume in each of the transportation segments. Cargoes over 30 kg - the largest segment of Delivery, increased by + 15%, the pallet segment showed an increase of + 41%, and parcels - up to + 4%.
It is considered that the main driver of cargo turnover growth in the company is the correctly built strategy: with a rapid increase in the cost of services on the market, Delivery was one of the last companies to raise its tariffs, giving customers the opportunity to carry out a painless re-planning of logistics. The increase in customers against a background of more favourable cost of services amounted to + 7.5% by April-June 2017.
Among the trends that consistently show a positive effect is the active development of the IT structure. Thus, at the heart of the Delivery advanced calculator for the calculation of the cost of delivery, there is a radically new logic with an emphasis on the type of cargo and ready-made offers for additional services. Another important issue - system work with document flow - was solved in Delivery by implementing electronic signing of documents in the Personal Area. This service greatly simplified the interaction with customers and suppliers on certification of acts of rendered services, reconciliation acts, contracts, letters and other documents.
Delivery finished the third quarter with a significant increase in the number of trips - up to 16%. However, despite a positive result in the whole, the main customer comments in July-September were related to delays in delivery. In this regard, the main task, adopted by the company for the IV quarter of 2017, is strict fulfilment of obligations on delivery terms. For this, Delivery is already expanding its staff at the sorting warehouses and increasing the number of trunk transport.