News

Dear Clients!

Due to considerable deterioration of the weather conditions and possible snowfall in Kyiv city, the entrance of trucks is forbidden to the capital from 5:00 am till 10:00 am. Entrance limitation of full-size vehicles from 8:00 am is also imposed  in Odesa city. Restriction to entrance of full-size vehicles from 8:00 am is also announced in Odesa city - delays in addressed logistics are possible.

This is a reminder that from February 27 the weather warning is announced throughout most of Ukraine. Strong snowfalls and snowstorms, wind gusting to 25 m per second are seen in Kirovohrad, Dnipropetrovsk, Poltava, Odesa, Mykolaiv, Kherson, Zaporizhzhia, and Donetsk regions From March 01 weather deterioration is also expected in Sumy and Kharkiv regions.

These weather conditions can provoke traffic breakdown or its interruption on the separate sections of the road and the streets.

For our part, we exert maximum efforts to ensure that you receive your cargo on time! 

Dear Clients!

Draw your attention to the fact that from March 01 the warehouse in Monastyrysche city (Cherkasy region) temporarily suspends due to movement. You will get a further notice about date of opening of the warehouse and new address -  follow the information updates on the website.

This is a reminder that the Delivery Company continues to open new warehouses in accessible locations with convenient driveways. The representative offices that were opened earlier change their addresses to be closer to you!

Dear Clients!

Due to considerable deterioration of the weather conditions in Kirovohrad, Dnipropetrovsk, Poltava, Odesa, Mykolaiv, Kherson, Zaporizhzhia, and Donetsk regions, delays of cargo arrivals are possible throughout most of Ukraine.

Also draw your attention to the fact that due to snowfall on February 27 some warehouses of the company work according to the special schedule: work of Odesa-3 and Odesa-6 is suspended from 10:00 am, the warehouse Odesa-5 is closed from 11:00 am.

You will get a further notice about the resumption of work. Follow the information updates.

We exert maximum efforts to ensure that you receive your cargo on time!

Dear clients! 

We are glad to inform you that on February 26 new representative office of the company will be opened in Zhovkva city (Lvivskiy region).

We are waiting for you at the address: 1, Doroshenka str.

Telephone: (067) 434-74-60

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Dear clients! 

We are glad to inform you that on February 23 new representative office of the company will be opened in Mizhdir`ya city (Zakarpatskiy region).

We are waiting for you at the address: 1, Turyanitsa str.

Telephone: (067) 540-80-11

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Уважаемые клиенты!
Обращаем Ваше внимание, что 17 февраля  по техническим причинам, отделение № 1 в г. Луцк  работает до 15-00!
Приносим извинения за временные неудобства.  

The announcement of the events for the first and second quarters of this year has already been available to be viewed and registered on the "Delivery" website.

Within the framework of the monthly business breakfasts, the company provides an opportunity to receive knowledge for free, as well as to improve skills in logistics and related to logistics areas.

A various program of events can be of interest to entrepreneurs and business owners, heads of logistics, procurement and supply specialists, and logistics managers. 

The program of the forthcoming business breakfasts includes:

February 15, 2018 Customer - transport company - carrier.  Providing an effective interaction between elements in rendering quality logistic services using the carrier’s portal “Delivery”

March 22, 2018 “Optimization of logistics costs:  experience in using saving tools by the types of cargo”

April 22, 2018 “Legal and tax considerations of international economic activity”

May 24, 2018 “From the production in Ukraine - through the shelf on Amazon - to the final buyer. How do furniture manufacturers enter the European market?”

June 14, 2018 “It is possible that your competitors are already doing THIS!  Electronic document flow as an information security.  Case "Delivery" and "Vchasno"

Traditionally, business breakfasts are held at the Customer Service Center "Delivery" at the address: Kyiv city, Velyka Vasylkivska Str. 15/2

The idea of ​​creating a site is in the possibility of trilateral meetings between business - the state - the society (the client). "Delivery" became the first company of the freight and passenger market , which opened a similar logistics hub in Ukraine in 2015. More than 20 business breakfasts with an audience of 600 people were held in the center of customer service for 2 years.

"The active development of the Delivery Group has shown the need for real-life communication between the company specialists and customers. We can say that our business breakfasts are business conferences “without neckties", when you can not only get useful content, but also ask questions to any top manager of "Delivery", commented Katerina Grishina, CBDO (chief business development officer) of Delivery.

You can find the announcements of forthcoming events here.

Finally, it happened! It is February on the calendar and it means that an official countdown to the beginning of spring can be started! There are only 4 weeks left  - and the long-awaited burst of endorphins will evoke us!

Are you waiting for this spring in the same way as we are? If you are waiting - then join up to the offer from Delivery Company “I want more in February!”

From February 1 to February 28 for every shipment or receipt of cargo via Delivery Company, we return 10 UAH of bonuses to your virtual wallet in Loyalty program! 

100 bonuses (points) is the equivalent of 10 UAH in a virtual wallet.

You will be able to spend the accumulated points for payment for transportations "Warehouse - Warehouse” via Delivery Company, or exchange them for pleasant gifts.

To take part in the special offer:

1. Register in the loyalty programClub Delivery Group
2. Send or receive cargo from one of the warehouses participating in the special offer
3. Be a payer on the receipt.

Dear clients! 

We are glad to inform you that on February 2 new representative office of the company will be opened in Chifirin city (Cherkasy region).

We are waiting for you at the address: 18, Petra Doroshenko str.

Telephone: (067) 540-79-31

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

Уважаемые клиенты!

С целью создания комфортных условий сотрудничества компания «Деливери» продолжает открывать новые склады в доступных локациях с удобными подъездами. Ранее открытые представительства меняют адреса для того, чтобы быть ближе к Вам!

С 1 февраля склад в г. Баштанка начинает работу по адресу:

ул. Театральная, 3 (Мельница)
тел. (067) 216-01-43
график работы: ПН-ПТ: 9:00 – 18:00, СБ: 9:00-15:00

Со 2 февраля склад в г. Красноград начинает работу по адресу:

ул. Харьковская,115 а
тел. (067) 627-85-35
график работы: ПН-ПТ: 9:00 – 18:00, СБ: 9:00-15:00

Обратите внимание, что в связи с переездом склад в г.Красноград работает 1 февраля до 12:00 по старому адресу.

Мы всегда рады видеть Вас на наших представительствах! 

Dear Clients!

Due to heavy snowfalls, movement of part of “Delivery” transport is complicated in Zaporizhia, Odesa, Mykolaiv, Dnipropetrovsk, Kharkiv, Donetsk, Kherson and Luhansk regions.

According to this reason, delays of cargo arrivals are possible from/to these regions. There is a probability of delays of address deliveries.

We exert maximum efforts to ensure that you receive your cargo on time!  

Dear Fellow Citizens!

Happy Unity of Ukraine Day!

For the first time, Day of Unity of Ukraine congratulations were pronounced on January 22, 1919 when Unification Act between Ukrainian People’s Republic and West Ukrainian People’s Republic was signed. Thousands of people met on the St. Sofia Square to participate in holiday declaration and hear Day of Unity of Ukraine congratulations.

Historically, this holiday became a symbol of the primordial desire of the Ukrainian people to live in a unitary joint state. In recent years, it has become even more meaningful. We have finally realized that only in a unity of thoughts, aspirations, and actions we can build a spiritually and economically rich country in which every citizen will feel confident and safe, a country that we can proudly hand over to our descendants.

Dear Ukrainians! We wish all of us a peaceful sky above our heads, prosperity and harmony. Let our love to our native land unite us and give strength to overcome the troubles.

The truth is on our side.

Sincerely, Delivery Team

Following the summary of work for the year 2017, Delivery company (managing company in the group of companies of Delivery Group) increased the volume of cargo transportation by 22.6% compared to 2016 and the share of addressed service rose by 3.3%. 

The sendings themselves became bigger:  Average calculated weight by one declaration increased by 17.5%. 

At the same time with increasing the volumes of cargo turnover, the company continued to develop the client base:  last year more than 517,000 unique customers used the services of “Delivery”, 90% of which are representatives of small and middle business. 

Representative network of the company is developing fast.  Thus, from January to December of 2016, “Delivery” opened 41 representative offices, including warehouses by franchising partnership system.  The highest activity on the network development was in the Western regions of Ukraine which is connected with economical attractiveness of the region. 

The main indexes of transportation safety in the company, calculated by open KPI were:  0.0061% or 1st place from 16,393 - share of losses, 0.1061% or 1st place from 943 transported - share of damages.

During 2017 the company continued to extend digital opportunities for its clients.  At the “Delivery” website, new service of calculating the cost was made:  calculator is in two versions - extended and light - it gave an opportunity to calculate by the main types of the transported cargo:  parcels and documents, cargo, pallets, industry-related tariffs.  Light version was also updated for mobile apps.  According to the feedback from the clients of the company, the new service made calculation of cost faster and more convenient. 

The next stage of digital updates was issue of receipts from the calculator and also introduction of mode of receipt templates and saving of calculations. 

Besides current service of electronic document turnover M.E.Doc, “Delivery” launched more modern one - “Vchasno”.  Integration with the Personal Area of the clients allowed to sign the documents at the website, thus simplifying the interaction with customers and suppliers on assurance of acts for services rendered, reconciliation acts, contracts, letters, and other documents.

Constant improvement of the Personal Area and extending the functions resulted to growth of its users:  For the last year, number of unique clients increased by 60,000.    

Starting from October, “Delivery” executed a mobile working place “Office of the transporter” on the website.  The service allowed the owners of the rented transport to quickly manage the itineraries, document flow, payment controlling, it gave access to indexes of work of trucks in real-time mode and also allow the available trucks for transportation. 

For a partial using of the loyalty program, 3,100 main organizations joined the “Delivery Group Club”.  Success of the project gives a stimulus to its active development in 2018 through extending a list of services and available gifts.

“Delivery” actively promoted its own brand and grew business relationships in 2017:   As a whole, the company took part in 8 exhibitions and conferences, ran 2 business breakfasts in the Center of Client Service.

The main emphasis for 2018 in “Delivery” is put to timely delivery of the goods, which index is planned to bring up to 90% (delivery to the warehouse) and up to 94% (addressed delivery).  By the results of 2017, these indexes were 83% and 91% respectively.  As it was last year, representative network of the company is going to be extended:  50 new truck warehouses appeared.  Increasing the level of safety level of cargo transportation will be reached through decreasing the share of losses to 0.002% and share of damages to 0.05%. “Delivery” is going to actively develop financial and insurance services as well as IT services for the clients.

Dear Clients!

Due to strong snowfall and snowstorm throughout Ukraine, traffic flow of “Delivery” is limited. Heavy rain with transition to snow is in Dnipropetrovsk, Zaporizhia, and Kherson regions. For this reason, delays of cargo arrival are possible from / to Kyiv, Chernihiv, Sumy, Cherkasy, Poltava, Kirovohrad, and Mykolaiv regions. There is a probability of delays of addressed deliveries within Kyiv city.

We exert maximum efforts to ensure that you receive your cargo on time!

Dear Clients!

Due to deteriorating weather conditions - snowfall and storm warning - delays of cargo arrival are possible from / to Odessa

Draw your attention to the fact that warehouses in Odessa city operate on January 16 till 5:00 p.m. The only exception is the warehouse Odessa-1, which operates according to the usual schedule.

We exert maximum efforts to ensure that you receive your cargo on time!

Dear clients! 

We are glad to inform you that on January 15 a new representative office of the company will be opened in Dubrovitsa city.

We are waiting for you at the address: 35, Mira Street

Telephone: (067) 540-92-48

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 3:00 PM

SUN: DAY-OFF

You are welcome!

“Delivery” will review the terms of rendering of additional service “Cash on delivery”. From January 03, the company changes the amount of collected charge up to 1.8 % from the amount of COD payment. However, the cost of the service is still one of the lowest in the market - 10 UAH.

Due to possibility to pay for goods to the Sender after receiving of the cargo at the warehouse, the clients can make themselves safe from the defective products. As of today, special cash-desks for money transfer work on 93 warehouses of the company “Delivery”. The warehouse chain with this service is on the rise.

We accept to transfer the national currency - Ukrainian hryvnia (UAH). Both, the sender and receiver, can pay for the service. The amount of COD on one receipt can be up to 150,000 UAH.

You can find more detailed information about the service "Cash on delivery" here.

Dear Clients!

We are glad to inform you that the services of “C.O.D. by cash” and “Money transfer by cash without cargo” are resumed at the warehouse No.1 in Melitopol city.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you in our representative offices! 

Dear clients!

Please, draw your attention, that payment of COD will be done from January 10 after 01:00 P.M in case if the money was sent during the period from January 03 before 01:00 P.M. and January 05, 06, 07, 08, and January 09 before 01:00 P.M. This schedule is determined by work peculiarities of the servising bank (PJSC “Oshchadbank”) for the period of New Year holidays.

We would ask you to call to the warehouse and specify if there is a possibility to receive the money.

The time for presents never ends!

From January 4 to January 31, at each dispatch or receipt of cargoes via Delivery, we return 10 UAH in bonuses to your virtual account in the Loyalty Program! 100 bonuses (points) is the equivalent of 10 UAH in a virtual wallet.

You can spend the accumulated points for the payment for transportation "Warehouse - Warehouse" via Delivery, or exchange them for pleasant gifts.

To participate in the special offer:

1. Register in the loyalty program Club Delivery Group
2. Dispatch or receive cargo from one of the warehouses participating in the special offer
3. Become a payer on the receipt.