Dear customers!

More than 350 representative offices of the logistics company Delivery are working for you!

Check the schedule of the Delivery branch in your city: the list of open Delivery offices from 02.10.2026 (updated).

The following services are available to customers:

• Targeted pickup and delivery of cargo to the address;
• Cargo packaging;
• In the mobile application and the client's personal account, you can edit the data on receipts yourself: change the address of cargo delivery, the recipient of the cargo, order a pickup or delivery of cargo; track the cargo, etc.

Download the list with full information about the branch.

Delivery has updated its mobile app, making key operations simpler, faster and more intuitive for users. In the new version, the interface for creating receipts has been revamped, the options for requesting a courier have been expanded, access to tracking and data editing has been simplified, and new features have been added for using the ‘Transfer to Bank Details’ service.

Creating a consignment note — in a few straightforward steps

The consignment note creation process has been given a revamped interface. The form is now divided into clear, logical steps, allowing users to find the required fields more quickly and complete their consignment without having to scroll through the entire form.

This approach makes the process clearer both for those who regularly use Delivery’s services and for customers who arrange shipments from time to time.

Promo codes — available straight away whilst creating a consignment

When creating a consignment, you can now select a personal promo code straight away. Available personal promo codes are automatically retrieved from your customer profile, so there’s no need to search for them separately.

You can also manually enter a promotional code in the app and take advantage of the relevant offer whilst arranging a delivery.

Booking a courier — now with the same features as the desktop version

The courier booking functionality in the mobile app has been expanded and brought into line with the desktop version.

From now on, when booking a courier, you can:

• add a consignment list;

• select who pays for delivery;

• use advanced features such as Economy Collection.

This means that key operations can be carried out

We are confident that the new version of the mobile app will prove a reliable tool for our customers in their day-to-day work. Please update the app to the latest version to access all the new features and improvements.

Download links:

Android: https://cutt.ly/lbFylrh 

IOS: https://cutt.ly/ZbFyx7z 

Dear customers!

We would like to inform you that on October 15 the warehouse in Shepetivka moved to a new address: 74-B Podilska Str.

We will be glad to see you in our offices!

Until the end of October, enjoy a 15% discount on the delivery of popular car parts and motorbike equipment under the «Automotoprice» industry-specific tariff. Send parcels across Ukraine at a fixed price and save on every delivery.

What can we transport at a discount?

Car parts

• Batteries up to 60 kg — from 75 UAH
• Barrels and canisters — from 55 UAH
• LPG systems — from 85 UAH
•  

Motorcycle equipment — from 555 UAH

Mopeds, scooters, motorised scooters, motorcycles, electric motorcycles, quad bikes and electric quad bikes

Bumpers

• within the city — from 305 UAH
• across Ukraine — from 520 UAH

Which shipments does this offer apply to?

For «Branch to Branch» shipments and collections.

The updated rates are now available on the «Automotoprice» sector-specific rates page.

Transport more. Spend less. Deliver with Delivery!

Throughout October, send pallets and enjoy even greater savings with the promo code ВИГОДА or 62399983.

For 3 or more pallets, the discount increases from 3% to 10%!

The following are included in the promotion:

• Euro pallet
• American pallet-1
• American pallet-2
• Half pallet

The discount applies to pallets of any type and weight.

Which shipments does the offer apply to?

For ‘Branch to Branch’ shipments.

Promotion terms and conditions:

• Valid until: October 2026
• The discount cannot be combined with other customer discounts.

Activate the promo code in your Personal Account or when booking at a branch.

Don’t delay — this is a great opportunity to send pallets even more cost-effectively.

Delivery is launching a new special offer for businesses and individual customers—“Hot Routes”!
Send shipments to select discounted destinations and save on shipping.

How do I get the discount?

• Select the desired branch from the list of promotional routes.
• Enter the promo code listed on the website when processing your shipment at the warehouse or in your Personal Account.

Why is this beneficial?

• Regular discounts on popular routes.
• The ability to optimize shipping costs.
• Simple and fast processing.

The list of routes and discount amounts is constantly updated, so keep an eye on the latest offers on the website and be the first to take advantage of the best rates from Delivery!

Wednesday is the day for affordable targeted pick-ups!

Every Wednesday October, get 30% off courier services.

How to use the discount?

Provide the promo code СЕРЕДА to the operator when placing your order.

The promotion applies to the ‘Cargo Pickup’ service at the ‘Within the City’ rate.

Make your week profitable!

The promotion is valid for the following branches:

Send your parcels for less! Every Saturday, get a 30% discount on parcels sent from the following branches:

*Знижка діє на відправку на загальних підставах за типом "Відділення-Відділення" та не додаються до інших знижок клієнтів

Dear volunteers! Thank you for your tireless work to establish peace in Ukraine.

Delivery is introducing a 20% discount for inter-office transportation of humanitarian cargo.

The discount applies primarily to the following cargoes:

medicines
hygiene products
long-term storage foodstuffs,
clothing
bottled water,
baby food and items (nappies, clothes, etc.)
sleeping bags,
mattresses
etc.
To receive the discount, you must provide the accompanying documents for the humanitarian cargo and apply the promotional code ПЕРЕМОГА.

If you have any questions about the transportation of humanitarian cargo, please call 067 412 52 05.

Dear customers!

On 30 September, Branch No. 1 in Sumy will not be providing door-to-door delivery services due to relocation.

From 1 October, operations will resume at the new address: 77 Romenska Street, as usual, including the collection and delivery of parcels and door-to-door delivery services.

We look forward to seeing you at our branches!

Dear customers!
We would like to inform you that, with effect from 1 October 2026, Delivery is updating its pricing policy for freight transport services.
This decision is driven by the continued rise in fuel costs, increased costs of vehicle maintenance and insurance, as well as rising rental costs. The logistics sector is being significantly impacted by the rising cost of key resources and ongoing shelling, which is forcing us to adjust our service prices to maintain the stability of our operational processes and the quality of our transport and freight forwarding services.

The changes will apply to base rates:
• Freight — +10.6%
For example, in tariff zone ‘III’, the cost will be: 
1 kg of freight – 11 UAH (previously 10 UAH).  
1 m³ – 2,695 UAH (previously 2,500 UAH) 

• Pallets  — +10%
The cost of transporting, for example, a 300 kg Euro pallet will be from 950 UAH (previously 865 UAH). 

The increase will also affect sector-specific tariffs (+10.7%). When using these tariffs, you benefit from a 20% discount on standard rates. They were developed specifically to meet the needs of various business sectors and offer a number of advantages:

• A single price across Ukraine

• Payment per unit of cargo

• No handling fees

In addition, the periods for free extended storage of cargo at the company’s warehouses are being updated:

• For documents and cargo up to 499 kg and 1.99 m³ — 5 days free of charge (instead of 7 days).

• Parcels weighing over 500 kg / 2 m³ and those in the «Oversized» category — free for 3 days (instead of 5 days).

Dear customers!

We would like to inform you that on October 1 the warehouse in Kyiv moved to a new address: 3B Brovarskyi Avenue

We will be glad to see you in our offices!

From 21 September 2026, Delivery will be introducing a fuel surcharge to its collection and delivery rates.
This decision is due to changes in fuel prices and the need to ensure the stable operation of door-to-door logistics and an appropriate level of customer service throughout Ukraine.

How will the fuel surcharge work?

The fuel surcharge is a flexible mechanism that allows service costs to be adjusted in line with changes in the market price of diesel fuel.
Its introduction will mean that base rates do not need to be revised every time fuel prices change; instead, a single, transparent adjustment mechanism will be applied.

The value of the fuel coefficient will be determined based on the average market price of diesel fuel in Ukraine, as per publicly available data from the Ministry of Finance of Ukraine. The coefficient is not linked to fuel prices at individual petrol station chains.

The base value of the fuel coefficient is 1.00. At this value, standard rates for collection and delivery of goods apply.
The current value of the coefficient will be updated daily, as are the ‘Warehouse-to-Warehouse’ rates.

Where can you check the current coefficient?

To ensure customers always have access to up-to-date information, the fuel coefficient will be displayed:

• in the ‘Rates’ section on the Delivery website;
• when generating an invoice;
• in the cost calculator;
• directly on the invoice — as a separate line item specifying the coefficient applied.

We understand how important stability and predictability of costs are for businesses. That is why we are introducing a mechanism that will allow us to account for changes in fuel prices in a transparent manner whilst maintaining the stability of our base tariffs.

Thank you for your trust and understanding. 

9 вересня внаслідок ворожого обстрілу було пошкоджено відділення №1 у Миколаєві.

Внаслідок атаки пошкоджень зазнали приміщення та майно відділення. Наразі наші спеціалісти проводять детальну оцінку завданих збитків та визначають масштаби пошкоджень.

Також триває перевірка стану вантажів, які перебували у відділенні на момент атаки. Команда формує перелік пошкоджених і втрачених вантажів.

Після завершення оцінки наші спеціалісти зв’яжуться з клієнтами, чиї вантажі постраждали, та повідомлять про подальші дії.

Дякуємо нашим клієнтам за розуміння та довіру.

Шановні клієнти!

9 серпня представництво №15 у м. Київ відновлює роботу у звичайному режимі.

Дякуємо за розуміння!

Шановні клієнти!

8 вересня у зв'язку з ворожими обстрілами відділення №15 у м. Київ тимчасово не працюватиме. 

Про відновлення роботи сповістимо додатково. Слідкуйте за оновленнями на сайті.

Дякуємо за розуміння!

Yesterday, the SUMY-1 warehouse was destroyed as a result of enemy shelling.

As a result, we are temporarily suspending the acceptance of consignments into the city of Sumy — at the SUMY-1 and SUMY-3 depots. However, the SUMY-3 branch continues to operate, dispatching consignments that are already in stock. We are currently working to resume full operations in the city as soon as possible.

We are also assessing the damage caused and compiling a list of damaged and lost consignments.

Please keep an eye on our official announcements. We will provide further updates regarding the resumption of consignment acceptance in Sumy and the procedure for collecting consignments currently in transit.

Thank you for your understanding and trust.

Dear customers!

Please note that, from 7 September, our branch in the village of Velyka Oleksandrivka (Kyiv Oblast) will be temporarily closed.

You can visit your nearest branch or arrange a collection or delivery by calling: 0 800 509 609.

Thank you for your understanding!

An easy start to setting up your own logistics business with support from Delivery!

We are looking for a partner for our branch in Kyiv at the following address: 7/9 Kholodnyarska Street

Our partner company’s reliability is backed by 24 years’ experience in the road freight transport sector.

Get your business off to a confident start thanks to:

• no upfront fee, meaning a low financial barrier to entry for you
• a nationwide brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery’s specialists.

Send us an enquiry and we’ll get in touch with you. Or call us on 067 628 06 02

Let’s do business together!