News

Dear clients,

Please take notice, that from December 25, the deliveries to/from AR Crimea are suspended. This step is connected with the changes of the procedure of importing and exporting the cargo to/from the Crimean peninsula.

You will be notified later about renewal of the deliveries: watch the information updates of the website.

Please treat this step with understanding. 

Dear clients,

Due to increased interest to the new service of the User area “Remote issue of the receipts”, we made a decision to establish a new information line for your enquiries.

To obtain the information, concerning a possibility of your independent issue of the receipts, you can refer by the following contacts:

Telephone:  (067) 629-116-2

E-mail:  business@delivery-auto.com.ua

In the first half of December, "Delivery" summarized the offers "UpLoad Luck!" that Ukrainians so much liked. This time the fortune was tried by the residents of the cities from Dnipropetrovsk, Rivne, and Kherson regions.

Holiday offer "UpLoad Luck!" from "Delivery" lasted for the period from November 3 to December 3 of 2014. During the month each sender who used the services of the company in Kostopil, Novomoskovsk or Skadovsk had an opportunity to win one out of three original coffee making machines Delonghi. The main condition of participation was confirmed using services of "Delivery" and following several simple rules.

At the set period of time, the client is supposed to register the number of the consignment note with the wording "UpLoad Luck!" through SMS, email or official Facebook page. The numbers of the receipts sent by 11:59 pm took part in the drawing of the gifts on the next day.

On Wednesday, December 3, there was a final drawing of the prizes among the participants of the offer. The lottery was held with the direct presence and participation of the company's top managers. As a result, the main prizes went to Kostopil to Buriak Roman Volodymyrovych, to Novomoskovsk to Reznichenko Ievhen Mykolayovych, to Skadovsk to Riabikin Dmytro Viktorovych.

The press relation office of "Delivery" from the deep of its heart congratulates the winners of the offer! Those who did not find their luck this time, should not be upset - "Delivery" prepared for you new offers in the New Year!

Info about the offers:

• 45 presents were handed during the offer
• "The most fortunate" title was received by the client, who won 7 presents during the period of the offer
• "The most active" title was received by the client who registered 23 receipts in the offer
• Due to the circumstances, 3 super winners from the 3 cities became the most active participants who sent the biggest number of the receipts 

Dear clients,

We are glad to inform you that on December 22, 2014, our representative office in Dnepropetrovsk city (warehouse №5) was opened.

We are waiting for you at the address: 159 Bilostotskogo Str.

Telephone: (067) 570-58-92

Working hours:
Mon. – Fri: from 9.00 am to 7.00 pm
Sat: from 9.00 am to 3.00 pm.
Sun: Day-off

You are very welcome!

Dear clients,

Take notice, that on December 18, 2014 due to technical reasons, the representative office in Shakhtarsk city is receiving the cargo until 1 pm. The warehouse works as usual to issue the cargo.

From December 19, 2014  the representative office in Shakhtarsk city returns to usual working hours to receive/issue the cargo. 

Dear clients! 

We draw your attention to that fact, that on December 18, 2014 representative office in Yenakiieve city renews its working.

Dear clients,

Today is 13^th anniversary of the company “Delivery”! From the very moment it was founded in 2001 and up to now, we have come a successful way. We became responsible partners for millions of Ukrainians. On each day out of 4,745 days we have been working to ensure that each of the cargo, entrusted to us, could reach its destination. This aspiration made us better with every next day.

We would like to thank you all, our devoted clients and partners for the trust and support during these thirteen years. That is only thanks to you, we reached the heights we are now today.

Thank you for the years of success we have been together! 

Dear clients,

We are glad to introduce you the new service from the User area “Issue of receipts”.

Now, with the available tools you can prepare declarations remotely in online mode from any place convenient for you, like work or home.

To do so, it is enough for you:

1. Go to “Delivery” website
2. Enter the tab “User area”
3. Print the receipts/stickers on the piece of paper
4. Glue the printed receipts onto the cargo
5. Bring the cargo to the warehouse/ order pick up of the cargo from home

This possibility is designed to increase convenience in doing deliveries and receiving cargo by our clients as well as reduce time for processing the receipts.

We value your time! 

Dear clients! 

We draw your attention to that fact, that on December 17, 2014 representative office in Krasnodon city renews its working.

Dear clients,

Please take notice that due to ongoing military actions in direct proximity of the warehouse of the company, a decision was made to temporarily suspend the work of the representative office in Krasodon city.

You will be further notified about the renewal of the warehouse’s work.

Please treat this forced measure with understanding. 

Dear clients,

We are glad to inform you that on December 05, 2014, our representative office in Kharkov city was opened (warehouse №11)

We are waiting for you at the address: 327 Shevchenka Str.

Telephone: (067) 574-76-71

Working hours:
Mon. – Fri: from 9.00 am to 6.00 pm
Sat: from 9.00 am to 3.00 pm.
Sun: Day-off

You are very welcome!

Dear customers!

In order to create comfortable conditions of cooperation with "Delivery" we announce approved timetable of the company for the period of New Year and Christmas holidays:

December 31, 2014 – is a working day, from 9:00 a.m. to 3:00 p.m.

January 01, 2015 – is a day-off

January 02, 2015 – is a working day, from 9:00 a.m. to 3:00 p.m.

January 03, 2015 – is a working day, from 9:00 a.m. to 3:00 p.m.

January 04, 2015 – is a day-off

January 05, 2015 – is a working day, from 9:00 a.m. to 6:00 p.m.

January 06, 2015 – is a working day, from 9:00 a.m. to 3:00 p.m.

January 07, 2015 – is a day-off

January 05, 2015 – is a working day, from 9:00 a.m. to 6:00 p.m.

Please, take a notice that cargos accepted for delivery on December 31, January 02 and January 03 will be delivered to the destination cities on January 08, 2015.

Thank you for understanding.

Dear clients,

In the period from December 02, 2014 to December 04, 2014, armed men, that introduced themselves as employees of the Ministry of State Security of "DPR" (hereafter - MSS) detained 8 trucks with cargo of LLC "Delivery" that we leaving Donetsk. More than 2,000 clients (!) lost their deliveries.

Detention of the vehicles was performed without producing any documents or announcing any reasons. After detention, the vehicles with the cargo were brought and located at the MSS facility, at the address 3 Svitloho shlyahu St, Donetsk city.

3 days later the transport with the cargo was given to the Kossack unit. During the parking GPS-sensors were removed from all the trucks, then the vehicles with the transported cargo were moved to the territory where the kossacks were based. All the cargo from the trucks were unloaded into hangars and simply misappropriated.

The security service of the company "Delivery" addressed many times to the authorities of the so called "DPR" - the police, prosecutor's office, military prosecutor's office, military police, and the Ministry of State Security. They did not gain any results.

Due to the fact that currently the authorities of the so called "DPR" has not taken any real steps to return the stolen cargo, there are all the reasons to consider this occurrence a planned deed, directed to intimidate the business representatives, complete termination of the citizens' supply and movement of the cargo (among many - food, medicine, personal things, and other goods of social significance).

In view of the events described and because safety of the clients' cargo cannot be guaranteed when transporting to the territory of the so called "DPR", the management of the company made a responsible decision to suspend working in Donetsk city until the property is returned fully.

To clarify concerning the further steps and to receive consultations, please refer by the telephone:

067 – 620 – 08 – 73 (Anna Snisarenko) 

Below is the list of the receipt numbers, that correspond to the cargo detained by MSS "DPR" in the period from December 02, 2014 to December 04, 2014. The cargo which is not listed can be returned to the senders from the warehouses in Donetsk. 

Receipts list

Dear clients!

From December 10 our company puts into effect new service of user area “Receipts archive”.

With the help of available functionality you will be able to archive your declarations by yourself. Moreover, receipts older than 90 days will be automatically moved from you user area into archive.

This possibility was created to enhence convenience during sending and receiving of cargoes by our clients.

We make our partnership more comfortable at each new step!

Dear clients,

We are glad to inform you that on December 05, 2014, our representative office in Kyiv city was opened (warehouse No13).
We are waiting for you at the address: 20-Д Polyarna St, (hypermarket "Epicenter")
Telephone: (067) 570-58-97, (044) 594-73-30, 594-73-31

Working hours:
Mon. – Fri: from 9.00 am to 7.00 pm
Sat – Sun: from 9.00 am to 5.00 pm.

You are very welcome!

Dear clients,  

Due to increased prime cost of the components and materials and change in regulations for using packing materials, company “Delivery” sets the following prices for using the additional service:

“Stretch film, light” – 110 UAH;

“Stretch film, dark” – 115 UAH.

We kindly ask you to treat this measure with understanding. 

Logistic company "Delivery" takes part in an annual business summit Retail&Development Business Summit.

Among the key topics of the business program the following ones will be considered: difficulties and risks of doing business under conditions of political instability, influence of social and political situation to the business indices of the companies, and anticrisis management with personal practices of the speakers from the companies.

Retail&Development Business Summit annually gathers about 300 top managers of the companies from all over Ukraine. "Delivery" is represented by Yurii Rastrepin, Chief of the sales and development of the company.

Business summit will take place on December 3, in Premier Palace, at the address 7/29 T.Shevchenko Blvd. 

Logistic company "Delivery" will take part in the round table of the Chamber of Commerce and Industry, devoted to 60 days from the moment the law of Ukraine about Free Economic Zone "Crimea" came into force. 

The speakers of the conference will share the most problematic issues and the ways of their solving, among whom there are representatives of legislative and executive powers and guests of the conference. Andrii Ivasiv, deputy chairman of the board of directors of "Delivery" is a representative specialist from the company.

The conference will take place on December 3 at the address: 33 Velyka Zhytomyrska St, Kyiv city. 

Dear clients,

Starting from December 03, 2014, due to continuous robberies and armed assaults of transport of the enterprise in the area of anti-terrorist operation, “Delivery” is forced to suspend sending cargo to the following cities: Donetsk, Makiyivka, Khartsyzk.

Delivery of cargo to these cities will only be renewed from the moment when the company will be able to guarantee safety of cargoes and property of its clients.

We ask you to show understanding concerning this measure.

Dear clients,

Let us drive your attention to the fact that from December 01, 2014, the representative office in Simferopol city will be located at the new address:

Simferopol city:  44 Rubtsova St, tel: +7 (978) 838-69-91, +7 (978) 838-69-81.

On November 28, 2014 and on November 29,2014 the warehouse is not going to work due to moving.