Moving of the warehouse in Kalush city

Dear Clients!

Please, pay your attention, that from December 25 the company warehouse in Kalush city (Ivano-Frankivsk region) is moving to the new address: 24, Karakaia street

Working hours:

MON - FR: 9:00 AM – 6:00 PM,

SAT: 9:00 AM – 3:00 PM

Tel. (067) 620-80-06

We are glad to see you at our new address!


“Delivery” made a summary of the offer “Parents diligently send. Children win a pet”

Logistical company “Delivery” made a drawing of a present following the offer Parents diligently send. Children win a pet. 1,490 registered participants of the loyalty program “DeliveryGroup Club” had an opportunity to win an interactive puppy, named Chip.

The winner of the main prize was the client of the company from Dnipro city, whose receipt No 330360796 was randomly chosen from 41,100 lottery receipts through the website random.org.

“I am very greatful to company “Delivery” that they run such offers. A dog-robot is a present “for your soul”, you do not afford to buy one in your ordinary life, but you are joyful as a kid when you get one. All of us are children”, - commented the winner of the offer “Parents diligently send. Children win a pet”. This nice present will be given to the winner very soon.

A necessary condition to participate in the drawing was registration in the “DeliveryGroup Club” loyalty program and having 2 receipts for sending. The most actively the clients sent their cargo from warehouses in Kyiv, Odesa, Kharkiv, and Dnipro within the framework of the offer.

Let us remind that “DeliveryGroup Club” is a loyalty program for the regular customers of the four companies “Delivery”, “DelTruck”, “ Delivery-International”, Insurance company “Quorum”. Besides payment for transportation, the participants of the loyalty program receive additional privileges from Delivery Group with the accumulated points and exchange of the points to presents.

You can find out more about the loyalty program here. 


Opening a new warhouse in Lutsk city (warehouse #4) (Volyn region)

Dear clients!

We are glad to inform you that on December 16 a new representative office of the company will be opened in Lutsk city (warehouse №4) (Volyn region).

We are waiting for you at the address:  76 А Rivnenska street

Telephone: (067) 540-78-45

Working hours: 

MON - FRI: 9:00 AM - 6:00 PM

SAT: 9:00 AM - 5:00 PM


You are welcome!


Resumption of work C.O.D. by cash in Kharkiv city, warehouse №5 and in Zolotonosha city

We are glad to inform that the services of “C.O.D. by cash” and “Money transfer by cash” are resumed at the warehouses: Kharkiv No. 5 and Zolotonosha.

This is a reminder that earlier the service was suspended due to moving of the warehouses to a new address.

We are always glad to see you at our representative offices!


Attention! Delays of cargo arrival are possible due to bad weather!

Dear Clients!

Situation on roads of Ukraine is still very complicated due to bad weather condition. In some regions, traffic of full-size vehicles is limited therefore delays of cargo arrival are possible.

The most complicated situation is in Kyiv and Kyiv region, Vinnytsa, Zhytomyr, Poltava, Sumy, Cherkasy, and Chernihiv regions – where an intensive snowfall was seen.

Centres of large cities of Ukraine namely, Odesa and Lviv are in a traffic jam.

Also delays of address pick-ups and deliveries are possible on December 19.

You will get a further notice about the situation developments. Follow the information updates of the website.

We exert maximum efforts to ensure that you receive your cargo on time!


«Delivery» turns 16 years!

Dear clients!

On December 17 the company “Delivery” turns 16 years. From the moment of establishment and up to now we came a long way – from the first trip in 2001 – to foundation of the group of companies Delivery Group.

These years were full of joyful and learning moments, sincere emotions, experiences, and success. However, the main thing that the past time left for us is the confidence that we have become a family.

Today we are sincerely proud that for 16 years we have been providing a positive contribution to the development of our clients’ business and we become a part of your story of success. We believe that doing our business we make the world better every day.

We thank all of you, all our true clients and partners for your trust and support during these 16 years.

Only thanks to you we could reach the level where we are now.


Delays of cargo arrival are possible throughout Ukraine

Dear Clients!

Due to complicated traffic situation, delays of cargo arrival may occur, which was provoked by snowfall and ice slick throughout most of Ukraine.

You will get a further notice about the situation developments.

Follow the informative updates of the website.

We exert maximum efforts to ensure that you receive your cargo on time!


The carriers can offer the vacant transport both on “Delivery” website and in the mobile version

“Delivery” extends features for its carriers. Online service “Carrier area”, that was launched in October, was added with a possibility to offer vacant transport for transportation. 

Filling the order both on “Delivery” website or in the mobile version gives the carrier the possibility to find the cargo quickly and minimize probability to return an empty van from the trip. For this purpose, the owner of the rented van in the order “To offer the van” should indicate in which city and on which date he would like to receive the cargo from “Delivery”. After providing this information the logistics specialist of the office will contact with the carrier: therefore the data will be updated and the trip will be confirmed.

We would like to remind that use of “Carrier area” is free of charge. Among the main features of the “Carrier area” is the real-time control of the trips, the document flow, control of payments, and also asses to the work indexes of the carrier’s vans and drivers in the real-time mode.


The clients of “Delivery” could change the address of warehouse of delivery by themselves in their personal area

“Delivery” gives the clients more features for independent control of their departures: now the address change within one city can be done in the personal area. Earlier the address change could have been done only through application to the manager with the following providing of the copy of the passport.

Service of address change within one city through personal area is free of charge and applies for delivery to the representative office.

To use the service, you should select the targeted receipt in the tab “Receipt Register” of the personal area and click to the panel of actions on the right side from the receipt.

In the drop down list of actions you should select address change and required warehouse of delivery. After confirmation of selected warehouse the information about address change for receipt will be sent to the company managers and you will additionally informed in the opened window on the client screen. 

Cost of service on address change in the company “Delivery”:

  • Address change within one city – free of charge
  • Address change between the cities – 10 UAH.

Full list of additional services of the company you can find here.


Peculiarities of work of department No.4 in Odesa city

Dear Clients!

Let us draw your attention to the fact that from December 15 due to technical reasons, department No. 4 in Odesa city is not going to work!

You will get a further notice about resuming of work of the warehouse at the website.

We apologize for temporarily inconveniences.

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