7/20/2016

Changes in names of cities, populated localities, streets

Dear clients!

Please draw your attention to some changes in names of cities, populated localities, and streets at website of the company and print production due to law on decommunization.

Please carefully read the list of renaming!

Region
City
City
Old name
New name
Kirovograd
Kirovograd
Kropivnitsky

7/20/2016

“Delivery” summed up its progress for the first half of 2016

In 2015 there was no major positive growth stimulus on Ukrainian market of road transport: the market declined by average of 18.2%. Despite this, during the first six months of 2016 the company “Delivery” continued positive development of the last two quarters of 2015. Growth of cargo turnover in natural terms amounted to 11.36%. More than 95% of transported cargo was comprised of freights exceeding 30 kg in weight. At the same time, number of addressed pickups and deliveries increased by 12.77%.

In profile segment of consolidated loads, the company continued to head for growth and achieved increase in weight of average shipment of 9.58%. Such upward trend was largely achieved by introduction of a client program “Tariff plans” in May 2015, when “Delivery” provided its customers with an opportunity to generate their own freight rates depending on amount of transported cargo per month.

Consequence of the last year economic stagnation was decrease in the purchasing power of customers of logistics companies. Such situation prompted delivery operators to improve level of their responsibility towards customers. Unprecedented openness of the company “Delivery” became an important step in this direction, which made main indicators of its work available to the public: on terms of cargo delivery, on safety and service. “Delivery Indices” are updated according to accounting system of the company on a daily basis in online-mode. On the one hand – customers can see real figures online indicative of quality of “Delivery” service provision, on the other hand – they can compare and choose logistics operator in the market under the specified standards.

Following the results of the first half of 2016 and by the first half of 2015 each of “Delivery” Indices improved. Stated times of delivery to warehouse were maintained in more than 92% of cases, timeliness of address deliveries fulfillment increased by 1.78% and amounted to 95.39%. It is planned to bring rate of timely delivery to warehouse and of address delivery by the end of 2016 to 95% and 98% respectively. Average time of one shipment transportation decreased by 10% for the company, and now it is 25 full hours. Such delivery time is optimal in relation to the company pricing policy. In the second half of 2016 “Delivery” will continue reducing terms of logistics.

During the first six months of 2016 the company reduced loss of cargo share by 4 times, which amounts to 0.0024% of the total number of transported units. At the same time, cargo damage share decreased to 0.098%. This can be attributed to number of quality measures implemented in “Delivery” to prevent and reduce cargo loss and damage during transportation: from development of a unique for Ukrainian market service of additional cargo packaging – pallet collars – to introduction of official investigations journal in personal account, which allows customers to monitor progress of investigation and to monitor compliance of the company “Delivery” with its obligations online. In general, duration of official investigations was reduced from 10 to 7 days.

In the first quarter of 2016, along with common key performance indicators of “Delivery”, personal KPIs in Personal account on the company website were introduced. Significant difference of personal KPIs for customers lies in wide range of filters and in access to more extensive information upon receipts. Users can specify period and city, as well as indicate recipient of interest in order to analyze arrival time. Possible dissonance between personal KPI in Personal account and overall indices upon the company, provided “Delivery” with the opportunity to take into account specifics of the customer cargo during the subsequent shipment.

In 2015, “Delivery” significantly expanded customers’ opportunity to receive parcels and cargo of up to 30 kg. By introducing shipment to more than 1 400 automatic parcel terminals of “Privatbank, the company offered a good alternative to representative offices of B2C format. Since the beginning of 2016 19 new cargo warehouses were added to the map of “Delivery” representative offices, in the cities where the company was not represented earlier. By the end of the year it is planned to open 50 new branches, some of which will be opened using our own resources, and some – under franchising partner program.

“Results of the first half of 2016 confirm success of the strategy implementation by our group of companies. We believe that our openness to the customer is a solid basis for further positive business development”, - commented “Delivery” CEO Elena Lakatosh.

7/20/2016

Opening a new representative office №2 in Kovel city (Volyn region)

Dear clients,

We are glad to inform you that on July 20 2016, new representative office №2 in Kovel city (Volyn region) is opening.

We are waiting for you at the address: 18 Teatralna Str.

Phone(067) 628-12-07

Working hours:

Mon. – Fri: from 9.00 am to 6.00 pm
Sat: from 9.00 am to 3.00 pm.
Sun: Day-off

You are very welcome!

7/20/2016

Opening a new representative office in Kyiv city (warehouse №15)

Dear clients,

We are glad to inform you that on July 20 2016, new representative office №15 in Kyiv city is opening.

We are waiting for you at the address: 11/2 Rodyny Hohlovyh Str.

Phone(067) 628-10-46

Working hours:

Mon. – Fri: from 9.00 am to 6.00 pm
Sat: from 9.00 am to 5.00 pm.
Sun: Day-off

You are very welcome!

7/19/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 19, 2016:

Vyshneve city due to technical reasons there is no electicity at the representative office.

Representative office works as usual.

We apologize for temporary inconvenience.

7/18/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 18, 2016:

Dnipro city (representative office №2), Krasnohrad city, Romny city due to technical reasons there is no electicity at the representative offices.

Representative offices work as usual.

We apologize for temporary inconvenience.

7/14/2016

Costs of pallets transportation were changed

Dear clients!

Please draw your attention to changes in costs of pallets transportation since July 14, 2016.

Arrival terms are unchanged.

Quantity
of pallets 
Species of pallets
Rate area
ст
1
2
3
4
5
6
1-2 pallets 
Europallet (0,8m*1,2m*2,0m),   up to  500 kg
305
410
505
635
675
820
860
from 3 pallets
Europallet (0,8m*1,2m*2,0m),   up to  500 kg
290
390
480
605
640
780
820
1-2 pallets 
American-1 1,0m*1,2m*2,0m),  up to  500 kg
366
492
606
762
810
984
1032
from 3 pallets
American-1 1,0m*1,2m*2,0m),  up to  500 kg
348
467
576
724
770
935
980
1-2 pallets 
American-2 (1,2m*1,2m*2,0m),  up to  500 kg
439
590
727
914
972
1181
1238
from 3 pallets
American-2 (1,2m*1,2m*2,0m),  up to  500 kg
417
561
691
869
923
1122
1176
 
over 500 kg, price per 1 kg
0,55
0,6
0,6
0,7
0,9
1,05
1,1

We kindly remind that since June 1, «Delivery» company startes up the pilot project «Express-tariffs». Project includes all cargo types transportation such as pallets and tires on route Kyiv-Odessa, Kyiv-Kharkiv (details).

 

7/13/2016

Opening a new representative office in Ladyzhyn city (Vinnytsia region)

Dear clients,

We are glad to inform you that on July 13 2016, new representative office in Ladyzhyn city (Vinnytsia region) is opening.

We are waiting for you at the address: 29 Pionerska Str.

Phone(067) 628-14-65

Working hours:

Mon. – Fri: from 9.00 am to 6.00 pm
Sat: from 9.00 am to 3.00 pm.
Sun: Day-off

You are very welcome!

7/13/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 13, 2016:

Korostin city, Pereyaslav-Khmelnytskiy city due to technical reasons there is no electicity at the representative offices.

Representative offices work as usual.

We apologize for temporary inconvenience.

7/12/2016

Receive your cargo at one of "PrivatBank" automatic parcel terminal in Dnipro city

From now, cargo receiving at "PrivatBank" automatic parcel terminal by dint of «Delivery» company - it is not only profitable, but fun!

Receive your cargo at one of "PrivatBank" automatic parcel terminal in Dnipro city in the period: July 12 – August 31 and get possibility to win stylish branded watch!

How to take participate in special offer?

Order «Delivery to APT» service by dint of «Delivery» company and pick up your cargo at one of APT in Dnipro city.

When and how the gift will be raffled?

The winner will be randomly determined by a website random.org on September 1-st at 2 p.m.

Results will be published at Delivery website and in social networks: Facebook, VKontakte и LinkedIn

Don’t waste your time – look for lucky APT!

7/12/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 12, 2016:

Liman city due to technical reasons there is no electicity at the representative office.

Representative office works as usual.

We apologize for temporary inconvenience.

7/11/2016

Opening a new representative office in Volnovaha city (Donetsk region)

Dear clients,

We are glad to inform you that on July 11 2016, new representative office in Volnovaha city (Donetsk region) is opening.

We are waiting for you at the address: 36 Ukrainska Str.

Phone(067) 620-87-17

Working hours:

Mon. – Fri: from 9.00 am to 6.00 pm
Sat: from 9.00 am to 3.00 pm.
Sun: Day-off

You are very welcome!

7/7/2016

Changes in names of cities, populated localities, streets

Dear clients!

Please draw your attention to some changes in names of cities, populated localities, and streets at website of the company and print production due to law on decommunization.

Please carefully read the list of renaming!

7/6/2016

Participate in special offer «More dispatches – More bright gifts!»

Do you want to win one of bright summer gift from «Delivery» company?

Hurry up to participate in special offer!

Dispatch your cargo from one of 42 warehouse in the period: July 6 – August 5 and take participate in draw game!

Every Friday’s draw games!

  • Sunshades
  • Wind balls
  • Pillows
  • Bags
  • Beach mats

In offer involved all senders, the amount of cargo transportation of 1 receipt is 250 UAH (Warehouse - Warehouse).

Add colors in this summer with «Delivery» !

*The list of warehouses, which take participate in special offer:

Bila Tserkva, Bolgrad, Boryspil-1, Vinnytsya-1, Volodymir-Volynskiy, Dubno, Zhytomyr-1, Govti Vody, Zaporizhzhia-3,Ivano-Frankivsk, Kiverci, Kyiv-10, Kyiv-2, Kyiv-3, Kyiv-8, Kyiv-9, Kirovograd-2, Kovel, Kremenchuk-2, Kryvyi Rih-3, Kurahove, Lysychansk, Lozova, Lutsk-2, Luboml’, Mariupol-1, Melitopol, Mukacheve, Nikopol-1, Novovolynsk, Odessa-6, Pokrovsk-3, Ratne, Rivne-2, Sarny, Skadovsk, Ternopil-1, Kharkiv-6, Uzhnoukrainsk, Chernihiv-1, Chernihiv-2.

Special offer’s details

7/5/2016

«Delivery» Company started up «Cash on delivery» service!

From now, «Delivery» customers are available to use a new additional service "Cash on delivery", which allows to transfer cash for goods.

The service is available for all kinds of dispatches, and the first phase of startup includes 5 warehouses:

  • Kyiv -14
  • Dnipropetrovsk -1
  • Kharkiv -7
  • Lviv-1
  • Chernihiv-1

In the future, the company plans to increase the number of warehouses, where you can use the service and will allow to transfer cash for goods in other cities of Ukraine.

«Startup of COD was a logical step after the introduction of card money transfer in March 2015. If a cash on delivery to the card account is suitable for entrepreneurs, who often take payment for the goods on a bankcard, COD is attractive to customers who dispatch goods to the recipient without an advance payment for the cost of goods. Not only individual person, but also a legal entity has possibility to use cash on delivery service», - Ekaterina Grishyna, Chief Commercial Officer commented.

In coming days «Cash on delivery» service will be able-to-get for customers at Odessa-1 warehouse.

7/5/2016

Warehouse’s movement in Severodonetsk city (Luhansk region)

Dear clients!

Since July 5, warehouse in Severodonetsk city (Luhansk region) is located at the new address:

Severodonetsk city, 41a Donetska str.

Telephone numbers:

 (067) 541-20-38, (06452) 5-50-51

Working hours:

Mon – Fri: 9 a.m. – 6 p.m.

Sat: 9 a.m. – 5 p.m.

Sun:  Day Off

We are waiting for you at the new address! 

7/5/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 5, 2016:

Zaporizhia city (representative office №1), Zmiyiv city due to technical reasons there is no electicity at the representative offices.

Representative offices work as usual.

We apologize for temporary inconvenience.

7/4/2016

Delivery terms have been reduced by 24 hours from Donetsk, Zaporizhzhia, Lugansk regions.

Dear clients!

Direct routes in several areas in Ukraine allowed to reduce cargo delivery terms by 24 hours!

Reduction of cargo transportation time became possible by a radical revision of transport routes and the launch of direct flights.

Since July 4, 2016 cargo delivery terms by direct routes are:

Where From
Where To
Terms Warehouse-Warehouse,
Doors - Warehouse
Donetsk region
Zaporizhzhia region
Lugansk region
Volodumir - Volunskiy
48 (!) hours
Kovel
Luboml
Novovolunsk
Chernivtsy - 1
«Our key advantage is still the price of transportation. We provide clients complete logistics solutions at the best price. At the same time, we strive to improve the service and make transportation services not only profitable, but also convenient for our customers,- Elena Lakatosh, «Delivery» CEO commented.
We kindly remind that with a new transit warehouse in Khmelnitsky opening, Company has reduced delivery terms in several directions:

1. From Khmelnitsky,Kamenetz-Podolskiy, Chernivtsy, Vinnytsya, Zhmerinka , Mogilev- Podilsky, Dunaevcy Starokonstantinov;

2. From Odessa and Odessa region.

7/4/2016

Information about the work of representative offices

Dear clients!

We draw your attention to the work schedule of representative offices on July 4, 2016:

Kirovohrad city (representative office №2), Kryvyi Rih city (representative office №1), Pryluky city, Khust city due to technical reasons there is no electicity at the representative offices.

Representative offices work as usual.

We apologize for temporary inconvenience.

7/2/2016

Delays in arrival of goods in the cities: Nizhyn, Priluki and Romny

Dear clients!

Please note that cargos in Nizhyn (Chernihiv region) and Priluki (Chernihiv region) with the claimed date of arrival– July 2, would be delivered on July 4 (before noon) due to technical reasons.

Cargos in Romny (Sumy region) with the claimed date of arrival– July 1-st and July 2, would be delivered on July 4 (before noon).

Thank you for understanding!

Useful links