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DELIVERY INDICES
INDICATORS
PRESENT VALUE
BALANCE
October
In time to warehouse
79.19 %
-0.48⇩
In time to adress
76.08 %
-1.16⇩
Time on the way
25 hours
-2.00⇩
Storage before issuing
34 hours
-3.00⇩
September
Loss of cargo
0.0018 %
-0.0005⇩
Damage of cargo
0.0996 %
+0.0059⇧
October
Customer complaints
0.24 %
+0.05⇧
Complaints shipments
0.33 %
+0.07⇧
September
Willingness to recommend
81.21 %
Satisfaction with service
9.57 from 10
