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DELIVERY INDICES
INDICATORS
PRESENT VALUE
BALANCE
January
In time to warehouse
80.04 %
0.00
In time to adress
80.45 %
+1.12⇧
Time on the way
23 hours
-2.00⇩
Storage before issuing
35 hours
-7.00⇩
December
Loss of cargo
0.0019 %
-0.0001⇩
Damage of cargo
0.0986 %
+0.0103⇧
January
Customer complaints
0.19 %
-0.05⇩
Complaints shipments
0.27 %
-0.06⇩
December
Willingness to recommend
81.48 %
Satisfaction with service
9.56 from 10