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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
directions New delivery terms
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Shipment packing rules
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
express_delivery Express delivery
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
safedeal_icon Safety deal
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
call_courier Call
the courier
express_delivery Express delivery
my_stuff My Requests
Hotline
0 800 509 509
Delivery and pickup
0 800 509 609
Free call in Ukraine.
From 8:00 to 20:00 on weekdays, from 9:00 to 17:00 - on Saturday.
Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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Delivery
Cargo delivery in Ukraine.
From the box to the pallets.
DelTruck
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with full truck.
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International shipping.
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Kvorum
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and also your cargo.
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Hot line
0 800 509-509
Free call in Ukraine

News of the group

Is your cargo in the warehouse? Save your time and order address delivery. Delivery will be delivered to any address convenient for you!

You can place an order in many ways, choose the most convenient:

1) by calling the "Order Reception Center" 0 800 509 609

2) apply on the company's website

3) in the Telegram messenger

  • In the Telegram search bar, enter @DeliveryAutoBot and select a chat with the company logo.
  • In the dialog, click the "START" button and select the action "Pick up / delivery".

4) in the Viber messenger

  •  Write a message to the phone number of the region.

Phone number

Region

(067) 548-74-23

Donetsk, Luhansk

(067) 215-30-94

Kharkiv

(067) 628-25-99

Zhytomyr, Vinnytsia, Chernivtsi, Khmelnytsky

(067) 548-72-30

Zakarpattia, Ternopil, Ivano-Frankivsk, Lviv, Volyn, Rivne

(067) 544-09-02

Kyiv city

(067) 628-47-42

Kyiv region

(067) 216-00-42

Dnepropetrovsk, Kirovograd, Cherkasy

(067) 627-18-26

Chernihiv, Sumy, Poltava

(067) 575-72-93

Odessa, Nikolaev, Kherson, Zaporozhye

We make the delivery process even more convenient for our customers!

Tariffs for pick up cargo delivery.

Dear clients!

We are pleased to inform you that on 3 of November our warehouse "Delivery" will open in Gorodyshe (Cherkasy region).

We are waiting for you at the address: 107 Myru Str.

Phone: (067) 412-65-81;

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear clients!

From November 1, Delivery has increased the time of day-to-day pick-up orders in 45 cities. All orders received before 15:00 will be picked up on the same day.

List of cities with extended time:

 Bila Tserkva 

Kostiantynivka

Poltava

Boryspil 

Kotsyubynske

 Rivne

Brovary

Kramatorsk

Rubizhne

Bucha

Kremenchuk

Severodonetsk

Vyshneve

Kryvyi Rih

Slovyansk

Vinnytsia

Kropyvnytskyi (Kirovohrad)

Sumy

Dnipro

Lysychansk 

Ternopil

Druzhkivka

Lutsk 

Uzhhorod

Zhytomyr 

Lviv 

Uman

Zaporozhye

Mariupol 

Kharkiv

Ivano-Frankivsk

Melitopol

Kherson

Kalush

Mykolayiv

Khmelnytsky

Kamianets-Podilskyi

Mukacheve 

Cherkasy

Kamyanske

Odessa 

Chernivtsi

Kyiv 

Pokrovsk

Chernihiv

You can order pickup by calling the "Order Reception Center" 0 800 509 609 or apply on the company's website.

Dear customers!

Please note that the warehouse in Tetiiv will be temporarily closed from November 1.

You can use the nearest warehouse or you can order an pickup cargo by phone: 0 800 509 609.

Stay tuned for site updates.

Dear customers!

We would like to inform you that the work schedule of the warehouse №21 in Kyiv has been changed. Located at: Perova Boulevard, 19-A (territory of the Automobile Market)

From now on the warehouse works according to the following schedule:

Mon-Fri: 9.00-18.00

Sat: 09: 00-15: 00

Sun: closed.

We are waiting for you in our offices!

Dear customers!
On October 31, the №19 warehouse in Kyiv will be closed.

On November 2, the warehouse will resume normal operation.

We will be glad to see you in our offices!

Dear clients!

On November 2, Delivery introduced “Сash on delivery” at warehouses in Ukraine:

  • Lysychansk

Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.

We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"

Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".

Dear clients!

We are pleased to inform you that on 2 of November our warehouse "Delivery" will open in Petropavlivka (Dnipro region).

We are waiting for you at the address: 121 Soborna Str..

Phone: (067) 412-57-29;

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear clients!

On October 30, Delivery introduced “Сash on delivery” at 8 warehouses in Ukraine:

  • Berezhany
  • Hadyach
  • Enerhodar
  • Kotsyubynsʹke
  • Odesa-7
  • Svitlovodsʹk
  • Chernivtsi-2Ch
  • ernivtsi-3

Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.

We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"

Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".

Dear clients!

We would like to inform you that from November 01 the warehouse in Kharkiv (Kharkiv-05) will move to a new address: 6, Vasyl Stus Str.

We will be glad to see you in our offices!

Dear clients!

We are pleased to inform you that on 30 of October our warehouse "Delivery" will open in Novi Sanzhary (Poltava region).

We are waiting for you at the address: 2B, Svyatotroitska Str.

Phone: (067) 412-41-97;

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Періодично нашим клієнтам надходять листи з нібито електронної адреси Компанії deliverysite@delivery-auto.com.ua з проханням перейти та авторизуватись в особистому кабінеті, змінити логін та пароль особистого кабінету чи повідомляють про акції, які не проводить Компанія.

Повідомляємо, що такі листи Компанія "Делівері" не надсилала. Запевняємо, що в нас не було витоку бази електронних адрес. Шахраї використовують різні бази та анологічні дії відбуваються по відношенню й до інших компаній перевізників. Шахраї розсилають фішингові листи про блокування особистого кабінету. Звертайте увагу на посилання на фішинговий сайтякий міститься у листах

Єдині вірні адреси компанії «Делівері»:
https://www.delivery-auto.com
https://www.delivery-auto.com.ua

Також, звертайте увагу на сертифікат безпеки, який є на сайті Компанії:

 

Компанія «Делівері» не здійснює блокування особистих кабінетів і не просить поновлення логінів і паролів. Зазначені дії проводяться зловмисниками для отримання доступу до особистих кабінетів і даних клієнтів. Компанія вже направила звернення до департаменту по боротьбі з кіберзлочинністю щодо вирішення ситуації.

Якщо ви вже вводили свої дані після переходу по вищезазначеним посиланням, то вам необхідно негайно провести зміну пароля в особистому кабінеті. Адреса сторінки особистого кабінету www.delivery-auto.com/uk-UA/Account/RegisterPageDelGroup. Зміна пароля відбувається в закладці «Налаштування» Особистого кабінету, в розділі Налаштування профілю. 

Також, шахраї використовують вайбер-розсилки нібито від імені компанії «Делівері». Повідомляємо, що наші вайбер-розсилки здійснються виключно з альфа-імені DeliveryLTD.

Просимо інформувати нас про факти отримання подібних розсилок з пропозиціями про внесення, оновлення, зміни логінів і паролів в ваш особистий кабінет на телефон гарячої лінії 0-800-509-509. 

Будьте уважні та пильні!

October 28-30 Delivery takes part in the international exhibition "Inter Build Expo 2020", which is the most powerful construction event in Ukraine. Every year the event gathers more than 1,000 brands and 30,000 visitors. The exhibition has been held since 1994 and is the most anticipated industry event. And also takes place together with the exhibition Inter Agro.

The program exchanges experiences, the most up-to-date information on innovations in the production of building materials and many other useful information.

Until October 30, visit our stand and learn all about cargo and cooperation with Delivery. Stand number 1A116.

The event is held at the International Exhibition Center in Kyiv at: Brovarsky Avenue, 15.

Delivery company is a logistics partner of your business.

Dear clients!

We are pleased to inform you that on 27 of October our warehouse "Delivery" will open in Shchaslyve (Kyiv region).

We are waiting for you at the address: 17 Perspektyvna Str.

Phone: (067) 693-92-35;

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Delivery congratulates all customers on the day of the motorist!

We remind you that on October 24, the "Drive with Delivery" campaign ended. And today we held a raffle of gifts among all participants.

Our lucky winners:

1st place - Yatseiko Vitaliy Yuriyovych, Lviv
Receives the main prize, namely a car vacuum cleaner.

2nd place - Hnatyuk Oleh Dmytrovych, Zhytomyr
Wins a car body care kit

3rd place - Semenina Maxim Vladimirovich, Pyriatyn.
Gets a car interior care kit.

Congratulations on your victory!

Dear clients!

We would like to inform you that from October 24 the warehouse in Slavutych will move to a new address: 10 Chernihivsʹka Str.

We will be glad to see you in our offices!

Delivery added a new feature in the personal account, namely the ability to "Repeat the order" for the pick up cargo.

To do this, you only need:

  •  go to the menu "My car orders"
  • click "Repeat" in the desired order.

All your data is automatically reproduced in the application. Add information about the pick-up date and send the order.

Make oreder pick up cargo couple of clicks!

* Function available only for registered users.

Dear clients!

We are pleased to inform you that on 23 of October our warehouse "Delivery" will open in Beryslav (Kherson region).

We are waiting for you at the address: 218, 1 Travnya Str.

Phone: (067) 412-67-92;

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Delivery expands the service " Pick up cargo from the metal base". Now you can order it not only in Kiev, but also in the cities of Dnipro and Kharkiv.

We provide machines with top, side and rear loading. Order the service at 0 800 509 609. We will select the car according to your cargo.

When ordering a car you need to provide an invoice number. When designing, consider the download schedule.

In the near future we plan to cover the majority of cities with a population of millions. Follow our news!

Tariffs for the service "Collection of cargo from the metal base"

To order.

It is difficult to say that the third quarter was post-quarantine. Fires in eastern Ukraine, zoning of regions by the Ministry of Health significantly complicated the process of logistics companies to organize timely delivery of goods and ensure. Delivery wasn’t an exception, but in the third quarter key performance indicators rose slightly.

The total cargo turnover increased by 16%, and in its structure the largest increase was achieved in the transportation of goods over 30 kg (+ 17.5%) and the pallet format of transportation (+ 6%). The trend of development of freight forwarding services once again confirms the leadership of "Delivery" in the niche of large transportation.

The growth of cargo turnover necessitates the introduction of qualitative and quantitative changes at cargo handling terminals. Thus, the Company additionally expands the area of ​​warehouses, provides them with additional loading and unloading machinery and equipment and expands the staff.

One of the tasks in the daily work of the Company is to minimize losses and damage to the cargo during its transportation. By more than 60% on both indicators, we managed to succeed in the 3rd quarter, which naturally led to an increase in the number of customers satisfied with the service (+ 7%) and willing to recommend Delivery (+ 3.5%), and due to the optimality of insurance tariffs and speed of payments for insurance cases of KVORUM Insurance Company, the number of insured cargo of the Company increased by 27%.
A new competitive advantage was the service of picking up cargo from metal depots by cars with side, top and rear loading in cities Kyiv, Dnipro and Kharkiv. The plans for the fourth quarter are to cover the majority of millionaire cities with this service.
In the 3rd quarter, the company also focused on process automation by launching a delivery and pick-up service using Telegram and Viber communicators.
The number of the Company's representative offices is also growing. Thus, since the beginning of the year, our geographical presence has increased by 79 representative offices and, as of October 1, there are 418 throughout Ukraine. Taking an active part in the Franchising 2020 exhibition, Delivery once again emphasized its openness to active negotiations on the partnership opening of representative offices.
"In the quarantine or, more precisely, post-quarantine period, it is very difficult not only to keep the business at a certain level, but also to focus on its development, finding new ways to improve quality, rapid adaptation to customer requirements, market and external circumstances" - Olena Lakotosh, CEO, comments on the results of the third quarter, - and quarter by quarter we are able to show a growing trend due to the coordinated work of our team, the ability to calculate risks, the introduction of new, optimal tariffs and services, and constant care for our customers.”

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SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 8 a.m. – 8 p.m., Sat: 9 a.m. – 5 p.m.
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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