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BY HEADINGS BY COMPANY NEW
Carriers
truck_icon Suggest auto
Tarrifs and services
calculate_cost Cost calculation
services_tarrifs Tarrifs
recommended_packing Memo of the cargo packing
contacts Contacts
Delivery-Shop
my_orders My orders
my_deliveries My deliveries
store_catalog Shopping catalogues
Services
vchasno Workflow
widgets Widgets
mobile_application Mobile application
api API key
api_btn Developers
Requests
ic_tender Tender
ic_document Address Logistics
pickup_delivery Delivery and pickup
hot_routes Hot flights
international_delivery International transportations
fraht Freight
offer_car To offer the truck
Receipts
create_recipients To form the receipt
reciepts_list Receipts
action_list Journal of actions
reciept_archive Archive of receipts
Loyalty program
delivery_group_club Loyalty program
registration Enrolment
Analytics
my_analytic My analytics
official_investigations Official investigations
reclamations Claims (Complaints)
Cash on delivery service
account Unpaid receipts
Settings
account_settings Account management
Customer support Center
callback Contact with us
contacting Treatment
Useful
video Movies
Insurance services
insure_property Property insurance
insure_health Health insurance
insure_cargo Cargo insurance
Delivery-Express
my_stuff My Requests
Hotline
0 800 509 509
Delivery and pickup
0 800 509 609
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Free call in Ukraine.
From 9:00 to 19:00 on weekdays, from 9:00 to 15:00 - on Saturday.
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Delivery
Cargo delivery in Ukraine.
From the box to the pallets.
DelTruck
Freight transportation
with full truck.
Delivery International
International shipping.
Online shopping Delivery-Shop
Kvorum
Your life insurance,
and also your cargo.
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Hot line
0 800 509-509
Free call in Ukraine

News of the group

Dear customers!

Please note that the warehouse in Snovsk will be temporarily closed from February 1.

You can use the nearest warehouse or you can order an address delivery or pick up cargo by phone: 0 800 509 609.

Stay tuned for site updates.

Dear customers!

We would like to inform you that from January 31, 2022 Delivery Group simplifies the tariff network for its customers and makes certain changes in the tariff policy. Thus, instead of 5 tariff zones, as before, we will carry out cargo transportation in the 4th tariff zones and the ST zone - a special tariff zone for transportation within the city.

Please note that the cost of transportation of "Parcels and documents" was REDUCED by 11%, and the cost of the pallet format of the Company managed to REDUCE by an average of 7.26%.

The cost of certain additional services provided by the company's representative offices has been slightly increased due to the increase in purchase prices for packaging materials and raw materials, and the Tariffs for targeted collection and delivery of cargo in the city to the customer's doors have been revised due to a significant increase in diesel prices. Delivery Tariffs are the most profitable in the logistics services market. See for yourself by reading the company's rates at the link: https://www.delivery-auto.com/userfs/files/new_price_2022.pdf

Carry out cargo transportation across Ukraine and abroad at favorable tariffs.

Delivery Group: 20 years together!

Dear clients!

On January 31, Delivery introduced “Сash on delivery” at 4 warehouses in Ukraine:

  • Rozhyshche
  • Nadvirna
  • Znam'yanka
  • Kazanka

Convenience for customers is that the service allows you to transfer money for goods. Cash on delivery is available for all types of shipments: cargo, parcels, pallets, tires.

We will remind that in warehouses of the company where the service "cash on delivery" is available you can use additional services, as: "Money transfer without cargo", "Recharge of mobile" and "Recharge of bank cards"

Detailed information on the service can be found in the section "For customers" - " Сash on delivery ".

We would like to inform you that as of January 31, 2022, Delivery Group has simplified the tariff network for its customers and made certain changes to the tariff policy. Thus, instead of 5 tariff zones, as before, the Company carries out cargo transportation in the 4th tariff zones and the ST zone - a special tariff zone for transportation within the city.
Please note that the cost of transportation of "Parcels and documents" was REDUCED by 11%, and the cost of the pallet format of the Company managed to REDUCE by an average of 7.26%.
Delivery Tariffs are the most profitable in the logistics services market. See for yourself by reading the company's tariffs at the link: https://www.delivery-auto.com/userfs/files/new_price_2022.pdf
Carry out cargo transportation across Ukraine and abroad at favorable tariffs.
Delivery Group: 20 years together!

Dear customers!

We would like to inform you that on January 29 the warehouse №2 in Sumy moved to a new address: 98 Herasym Kondratiev Str.

We will be glad to see you in our offices!

Dear customers!

We would like to inform you that for your convenience when creating a receipt in the personal account and in the Delivery mobile application, the possibility of registration of several units of cargo with the type of tariff "Parcels and documents" in one receipt has been added. We remind you that Delivery offers its customers to send goods with the service "Cash on delivery" and "Cash on delivery "Bank transfer". You can get acquainted in more detail with the tariffs and conditions of providing the "Cash on Delivery" service at the link: Financial services - Delivery (delivery-auto.com)
 

Dear clients!

We are pleased to inform you that on 21 of January our warehouse "Delivery" will open in Ochakiv (Mykolaiv region).

We are waiting for you at the address: 18/5 Olʹviysʹka Str.

Phone: (067) 433-98-50.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear customers!

On January 20, the №4 representative in Kyiv will be closed due to the relocation.

From January 21, the work will be resumed as usual and at the new address: 36 Symyrenka Str.

We will be glad to see you in our offices!

Dear customers!

January 20 warehouse in the city of Energodar will work from 13:00 due to technical reasons.

We will be glad to see you in our offices!

Dear customers!

On January 15, the №2 representative in Mykolaiv will be closed due to the relocation.

From January 17, the work will be resumed as usual and at the new address: 23 Novozavodsʹka Str..

We will be glad to see you in our offices!

20-year experience in the logistics services market in Ukraine allows the company "Delivery Group" to become a reliable partner for more than 800 thousand corporate clients. Every day the Company makes efforts to strengthen its position in the freight market and looks for ways to better meet the needs of its customers.

Last year the Company increased its geographical presence by 53 representative offices, the total number of which is already about 500, all of them with no weight limits. Network development has combined the opening of its own representative offices and representative offices under the franchise system. Develop partner network of representative offices as its own and is the principle of the Company.

In 2021 Delivery Group has focused its efforts on opening cash-delivery offices and almost doubled their number and today the total number of cash-delivery offices is 343.

This allowed to attract new customers by 46% more than in 2020, expand cooperation with existing customers and increase the total cargo turnover by 21.7%. In its structure, the largest increase was achieved in transportation:

  • parcel format freight +22.7%,
  • and shipments over 30 kilograms by almost +40%,
  • the volume of pallet format transportation rose by +11.6%.

Digitalization is becoming an integral part of any business. In the first half of 2021 Delivery Group published a new mobile app, available for download on Android and iOS platforms and released a series of videos to facilitate the customer experience in the mobile app. The timing of processing customer requests to change data sent through the mobile app is no more than 5 minutes. You can see for yourself by downloading the logistics assistant Dеlivery at the links:

Android https://cutt.ly/lbFylrh

IOS https://cutt.ly/ZbFyx7z

 

 The Dеlivery Group has managed to implement many projects in 2021:

  • bring to market a brand new industry-specific tariff, Agroprice, which allows the agricultural sector to expand business opportunities at a lower cost;
  • expand the sectoral tariff "Automotoprice" (the possibility of transportation of cargo of the category "Motor vehicles" was added);
  • to prepare for the launch of the updated personal cabinet, allowing the client to perform all the necessary actions on the receipts and easily and conveniently find answers to their questions. Expect the release of the updated personal cabinet very soon.
  • Integrate new services for address logistics (pickup/delivery of half-pallets; address delivery of passenger tires at a special rate; a whole package of services in addition to "Veloprice");
  • the opportunity for customers to send cargo with the service "Cargo auto-return" (this is the return of cargo to the city of departure in the case of the recipient's refusal to pick up the cargo);
  • providing a high level of protection and storage of personal data of clients. The company has migrated to a new, more secure platform for storing and processing data.

Last year, Delivery Group worked hard to increase the warehouse space for customer service, improve the technical base of transit warehouses and increase the number of trucking spaces at sorting warehouses, thereby launching new direct routes.

The company is open to its customers and is not afraid to talk about the shortcomings of the work, on which it is working hard to solve: a slight increase in the proportion of damage to customers' cargo has led to a decrease in the readiness to recommend the company (NPS) by 2%.

Delivery Group has in its plans for 2022:

  • Conduct effective work on shipping safety and minimizing cargo damage;
  • improve and expand the work of transit-sorting warehouses to accelerate the delivery of goods;
  • to make the tariff schedule more simplified for the client;
  • To expand the range of financial services: to cover 80% of representative offices with Cash on Delivery service and implement crediting of money transfers to bank cards.

Delvery Group thanks its customers for their trust and fruitful daily cooperation! The company appreciates every client and every day tries to provide reliable service to its clients.

Delvery Group! Together for 20 years!

Dear customers!

We would like to inform you that on January 11 the warehouse in Merefa moved to a new address: 185 Z Dnipropetrovska Str.

We will be glad to see you in our offices!

Dear Clients!

On January 3, the warehouse office No. 13 in Kiev will not work due to the closure of the territory on holidays.

On January 4, the work of the warehouse will be as usual.

We will be glad to see you in our offices!

 

 

Dear clients!

We are pleased to inform you that on 31 of December our warehouse №2 "Delivery" will open in Melitopol (Zaporizhzhia region).

We are waiting for you at the address: 43/2 8 Bereznya Str.

Phone: (067) 433-98-65.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear clients!

We are pleased to inform you that on 31 of December our warehouse "Delivery" will open in Ternivka (Dnipro region).

We are waiting for you at the address: 5 Igora Petrova Str.

Phone: (067) 412-56-15.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear customers!

Please note that the warehouse will be temporarily closed from January 1:

  • Koryukivka township
  • Shishaki township
  • Torchin township

You can use the nearest warehouse or you can order an address delivery or pick up cargo by phone: 0 800 509 609.

Stay tuned for site updates.

Delivery congratulates customers and partners on the New 2022! New opportunities, achievements and victories. Become part of the Delivery family!

20 years together!

Dear clients!

We are pleased to inform you that on 30 of December our warehouse "Delivery" will open in Kazanka (Mykolaiv region).

We are waiting for you at the address: 189-D Myru Str.

Phone: (067) 433-98-84.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear clients!

We are pleased to inform you that on 30 of December our warehouse "Delivery" will open in Radomyshlʹ (Zhytomyr region).

We are waiting for you at the address: 11 Pokrovsʹkoho Str.

Phone: (067) 433-98-05.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Dear clients!

We are pleased to inform you that on 30 of December our warehouse "Delivery" will open in Manʹkivka (Cherkasy region).

We are waiting for you at the address: 11-А, Kuybysheva Str.

Phone: (067) 433-96-26.

Work schedule:

Mon - Fri: 9:00 - 18:00;

Sat: 09:00 - 15:00;

Sun: Closed.

Glad to see you at our offices!

Global receipt or information search

SUPPORT DESK OF DELIVERY GROUP
Сall back:
Hot line:
0 800 509-509
Free from all the Ukrainian operators

Working hours:
Mon-Fri: 10 a.m. – 5 p.m.
CONTACTS OF DELIVERY – GROUP
Delivery

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

DelTruck

0 800 509-509
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Delivery-International

+38(067)557-88-74
Ukraine 01024, Kyiv city,
15/2 Velyka Vasylkivska street
E-mail:office@delivery-auto.com.ua

Кворум

(067) 57-57-347
Ukraine 01001, Kyiv city,
3 Lyuteranska str.
E-mail: office@kvorum.kiev.ua

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