Dear customers!
Due to technical reasons, our representative office in Pyriatyn will be temporarily closed until February 16.

Thank you for your understanding!

Secure storage services are available in Kyiv at the following addresses:

• Branch No. 1, 135 Pyrogivskyi Shliakh St.

Total area: up to 200 m2
Cost: 300 UAH/m2

• Branch No. 2, 32 Viskozna St.

Total area: up to 50 m2
Cost: 300 UAH/m2

• Branch No. 5, 9 Boryspilska St.

Total area: up to 50 m2
Cost: 300 UAH/m2

• Branch No. 6, 12-16 Volnovaska St.

Total area: up to 100 m2
Cost: 300 UAH/m2

• Branch No. 7, 66 Volynska St.

Total area: up to 102 m2
Cost: 300 UAH/m2

• Branch No. 8, 5 Novopechersky Lane

Total area: up to 40 m2
Cost: 300 UAH/m2

• Branch No. 9, 43-A Elektrotechnichna Street

Total area: up to 50 m2
Cost: 300 UAH/m2

• Branch No. 10, 2 Hliba Babicha (Kanalna) St.

Total area: up to 222 m2
Cost: 300 UAH/m2

• Branch No. 11, 135 Pyrogivsky Shlyakh St.

Total area: up to 700 m2
Cost: 300 UAH/m2

• Branch No. 12, 76 Avtozavodska St.

Total area: up to 70 m2
Cost: 300 UAH/m2

• Branch No. 15, 11/2 Gareta Jones St.

Total area: up to 200 m2
Cost: 300 UAH/m2

• Branch No. 18, 1A Volodymyra Zabolotnoho St.

Total area: up to 25 m2
Cost: 300 UAH/m2

• Branch No. 28, 5 Vyzvolyteliv Ave.

Total area: up to 10 m2
Cost: 350 UAH/m2

For more details, please call (067) 541-22-09 or leave a request on the “Responsible cargo storage” page.

Dear customers!

From February 9 to February 10, due to technical reasons, the representative office in Nova Vodolaga will be temporarily closed.

Thank you for your understanding!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in Burshtyn.

The reliability of our partner company is confirmed by 24 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

Due to difficult weather conditions, there may be delays in the arrival of cargo in the following directions: Kramatorsk, Kryvyi Rih, Kropyvnytskyi, Sloviansk, and Kharkiv region.
We apologise for the temporary inconvenience and thank you for your understanding!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in Lyubashivka.
The reliability of our partner company is confirmed by 24 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (095) 927 58 52

Let's do business together!

У зв’язку з ускладненою дорожньою ситуацією, спровокованою ожеледицею, можливі затримки прибуття та відправлень вантажів по наступним областям: Вінницька, Дніпропетровська, Кіровоградська, Полтавська, Харківська та Черкаська.

Просимо вибачення за тимчасові незручності. Дякуємо за розуміння!

Get a head start on opening your own logistics business with support from Delivery!
We are looking for a partner with their own vehicle fleet to join our franchise network in the Odessa region:

• Bessarabske

• Usatovo

• Pivdnne

The reliability of our partner company is confirmed by 24 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so the financial threshold for entry is low for you

• a national brand and joint participation in advertising campaigns

• continuous training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call us at (095) 927 58 52.

Let's do business together!

Dear customers!

From 2 February, the branch in Krasnokutsk (Kharkiv region) at 132 Miru Street will cease operations.

You can use the nearest representative office or order address collection or delivery.

Thank you for your understanding.

By the end of 2025, Delivery had transported 809,6 tonnes of humanitarian aid with a total volume of 1,767.9 m³. Behind these figures are not just cargoes, but care, support and faith. These are thousands of shipments of medicines, food and essential items that find their way to our defenders, communities and volunteer headquarters every day.

Key results by area:

• Delivery company — 1,215 humanitarian shipments with a total weight of 409,7 tonnes (1,681.9 m³) were processed.
• DelTruck company — 400 tonnes of humanitarian cargo with a volume of 1,720 m³ were transported.

We are sincerely grateful to every volunteer, charitable foundation and partner. Together, we are doing one important thing — supporting our people and bringing Ukraine closer to victory.

We remind you that Delivery offers a discount of up to 20% on the transportation of humanitarian cargo using the promo code «УКРАЇНА» for shipments of the «Branch-Branch» type.

The discount applies to the following categories of cargo: medicines; hygiene products; long-term storage products; clothing; bottled water; baby food and items; sleeping bags; sleeping mats; and more.

To receive the discount, you must provide accompanying documents for humanitarian cargo or UBD.

Every delivery is part of a great common cause.

Dear customers!

Delivery is expanding the list of hotline and order center phone numbers for targeted logistics. This will improve service quality and speed up request processing.

New numbers have been added to the standard numbers:
• Hotline:
+ 38 (050) 550 96 09

• Order Center:
+38 (050) 050 95 09 

All calls are charged according to the operator's rates.

Dear customers!
Due to difficult weather conditions in Ivano-Frankivsk, Zakarpattia, Lviv, and Ternopil regions, there may be delays in the collection and delivery of shipments.
We apologize for any temporary inconvenience. Thank you for your understanding!

Dear customers!
Due to deteriorating weather conditions, there may be delays in the delivery of goods in the Rivne, Ivano-Frankivsk, and Zhytomyr regions.
We apologize for any temporary inconvenience. Thank you for your understanding!

The past year of 2025 was a serious test for Ukrainian business and the logistics industry. In difficult conditions against the backdrop of shelling, damage to logistics infrastructure, power outages, and staff shortages, Delivery remained stable and ensured the continuity of logistics processes throughout the country. 

The company responded quickly to all challenges, restored the operation of its branches, invested in repairs and updates to its external identity, and improved service quality and delivery speed. At the same time, Delivery actively developed digital services, improved existing tariffs, and introduced new categories for customer convenience. 

Key indicators for the year 

At the end of the year, the company's cargo turnover increased by 2.5%, and revenue by 18.2% compared to 2024. The main volume of shipments was made up of consolidated cargo weighing over 30 kg and palletized shipments, which together accounted for 87.05% of all shipments. 

Dynamics by cargo category:

parcels up to 30 kg: –1.8%

cargo over 30 kg: +4.22%

palletized shipments: +13.7% 

The average weight of a single shipment increased by 1.7% to 369.8 kg, confirming Delivery's strengthening position in the medium and large business segment. 

In 2025, Delivery opened 23 new branches throughout Ukraine. Route optimization reduced the average delivery time from 31 to 27 hours. On-time delivery increased by 7.4% — 80.3% of shipments are delivered within the company's stated time frame (24, 48, or 72 hours, depending on the destination). 

Currently, 82% of branches have flights 5–6 times a week, which is 6% more than in 2024. 

The share of addressable delivery in 2025 increased by 1.8% and accounted for 38.5% of all shipments. The «Addressable Logistics Quality» indicator, which includes the timeliness of order acceptance, pickup, and delivery within specified time windows, is 95% fulfilled, which is 2% more than last year. 

Thanks to systematic work with staff, the number of customer complaints decreased by 29.9%. In 2025, Delivery increased its wage fund by 23.5%, maintaining service standards in the difficult situation on the Ukrainian labor market. 

The company separately notes a 38.5% reduction in cargo losses. Today, only 1 out of 125,000 items is lost, which indicates virtually complete delivery reliability and effective control at all stages of the logistics chain. 

In September, the company presented an updated Delivery mobile app with a modern interface and improved user experience. 

The update introduced a new section called «Discounts and Points», which allows users to track their tariff plan, personal discounts, bonuses, promo codes, and promotional offers in real time, as well as control the conditions for their storage. 

A new «Tips» feature has also been added, allowing customers to thank branch employees or couriers for the quality of their service. For each rating, the customer receives 30 bonus points/3 hryvnia in the Delivery loyalty program.
 

The IT team also expanded the functionality of the customer's personal account, in particular adding a new «Contacts» service for convenient management of the recipient database. 

In 2025, the company expanded the «Autoprice» tariff by adding new categories:

• «Light truck tires and wheels» (R-15);
• «Medium bumper» 

The company also expanded the «Agroprice» industry tariff, adding a new category, «Barrels» weighing 300 kg. This is an ideal solution for Ukrainian farmers. 

Both categories have a fixed delivery cost within Ukraine and payment per unit of cargo. 

In 2025, 94.4% of shipments were insured. This indicator demonstrates the growing responsibility of customers and high confidence in Delivery's insurance solutions as a tool for protecting their businesses. 

Delivery's main goals for 2026 include:

1. Expanding its geographical presence — opening 33 new branches to increase the availability of Delivery services throughout Ukraine.
2. Increasing delivery speed — reducing the average delivery time by 2 hours to 25 hours. 
3. Digitization of courier services — launch of an updated mobile app for couriers in February to improve the speed and quality of customer service.
4. Development of IT solutions for customers — improvement of the mobile app's functionality and introduction of more convenient features for users. 
5. Financial predictability for businesses — launching programs to fix rates or discounts for six months or a year for customers who switch to prepaid services.
6. Personalized offers — automating the service of individual offers to help customers optimize their logistics costs. 
7. Focus on service quality — further improvement of service standards and development of customer experience at all stages of interaction with the company. 

Delivery will continue to develop in order to remain a reliable logistics partner for Ukrainian businesses.  

In 2026, we will celebrate 25 years of reliably delivering cargo for business customers! A year of various promotions, sweepstakes, gifts, and surprises awaits you.  

The first bonus is already waiting for you — the promocode СВЯТО gives you a 10% discount until the end of February! Don't delay — start the year with profitable shipments with us right now. 

Follow our news — there are even more profitable offers ahead! 

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ternopil region:

• Berezhany

The reliability of our partner company is confirmed by 24 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

An easy start in opening your own logistics business with support from Delivery!

We are looking for a partner with their own vehicle fleet to join our franchise network in the Ivano-Frankivsk region:

• Burshtyn
• Rohatyn

The reliability of our partner company is confirmed by 24 years of experience in the field of road freight transport.

Start your business with confidence thanks to:

• no lump sum payment, so you have a low financial entry threshold
• a national brand and joint participation in advertising campaigns
• ongoing training and professional development from Delivery specialists.

Send us a request and we will contact you. Or call (067) 628 06 02

Let's do business together!

З 5 травня запускаємо нову послугу «Переказ на банківський рахунок або IBAN- фізичної особи за квитанцією».

Доставка вантажу з даною послугою — це зручний спосіб відправити вантаж без попередньої оплати: Одержувач може бути впевнений, що отримає той товар на який розраховує, а Відправник гарантовано отримає грошовий переказ.

Як це працює:

1. Ви відправляєте вантаж із новою послугою «Переказ за квитанцією».
2. Одержувач отримує товар і сплачує її вартість у відділенні через POS-термінал.
3. Кошти надходять зручним вам способом:
   • на IBAN фізичної особи
   • на розрахунковий рахунок (ФОП чи юридичної особи).

Тарифи на послугу:

• 2% від суми переказу, але не менше 2 грн
• + 20 грн за оформлення квитанції у відділенні Delivery.

Як скористатись?

• Відправити товар з послугою «Переказ» можна з будь-якого відділення Delivery.
• Оплатити товар при отриманні можна у представництвах з POS-терміналом:

Кількість відділень з можливістю розрахунку за вантаж буде збільшуватись. Слідкуйте за оновленнями на сайті, мобільному застосунку та на сторінках у соціальних мережах.

З більш детальною інформацією ви можете ознайомитись у розділі «Фінансові послуги» або звертайтесь за консультацією за номером (067) 215-69-01.

Dear customers!

On December 29, a branch will open in Tysmenytsia (Ivano-Frankivsk region).

Address: 86 Halytska Street.

Phone: (050) 710-29-16

Working hours:

MON-FRI: 9:00 A.M.-6:00 P.M.

SAT: 9:00 A.M.-3:00 P.M.

We look forward to seeing you at our offices.

As of December 22, cargo acceptance to branches in the Odessa region is carried out in the usual mode:

• Artsyz

• Bilhorod-Dnistrovskyi

• Bolgrad

• Izmail

• Kiliya

• Reni

• Sarata

• Tatarbunary

Cargo transportation has been resumed and is being carried out today, with a partial postponement to tomorrow. Please note that there may be delays in delivery times due to the fact that the ferry stops operating during the air alert.

Please take this information into account when planning shipments.

Due to enemy shelling in the Odessa region, there may be temporary delays in the delivery of goods to and from branches in the following cities:

• Artsyz
• Bilhorod-Dnistrovskyi
• Bolgrad
• Izmail
• Kiliya
• Reni
• Sarata
• Tatarbunary.

Cargo acceptance is currently carried out in the usual mode. In case of changes, please follow the updates on the website.

We apologize for the temporary inconvenience and thank you for your understanding.